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+--- Thread: paypal claim (/Thread-paypal-claim--193859)
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paypal claim - jokiux - 06-11-2023
Hello,
A month ago I've tried to refund macys by doing eb. I was refused and told to contact paypal for refund.
Then I tried boxing, but it did not work as they did not accept my return. Would i be calm doing a paypal claim?
Will paypal check the weight and stuff, or will they go in my favor, if I showed the response I got?
RE: paypal claim - juano76x - 06-11-2023
(06-11-2023, 04:13 PM)jokiux Wrote: Hello,
A month ago I've tried to refund macys by doing eb. I was refused and told to contact paypal for refund.
Then I tried boxing, but it did not work as they did not accept my return. Would i be calm doing a paypal claim?
Will paypal check the weight and stuff, or will they go in my favor, if I showed the response I got?
PayPal always supports the customer, even more when its against a company seller and not an individual. However, if they company have good records that justify the delivery of the goods. It would be tricky for PayPal to help you. Therefore, you should justify your excuse with as much evidence on your favour. Include evidence that highlights flaws of the company, e.g. mismanagement, mistreatment., etc. That would supply good reasons for why PayPal should be on your side. Then you should be good.
RE: paypal claim - jokiux - 06-11-2023
(06-11-2023, 06:47 PM)juano76x Wrote:Thanks, they were very frustrating to contact, kept telling to wait 2 days for like 5 times. I will definetly try to do it.(06-11-2023, 04:13 PM)jokiux Wrote: Hello,
A month ago I've tried to refund macys by doing eb. I was refused and told to contact paypal for refund.
Then I tried boxing, but it did not work as they did not accept my return. Would i be calm doing a paypal claim?
Will paypal check the weight and stuff, or will they go in my favor, if I showed the response I got?
PayPal always supports the customer, even more when its against a company seller and not an individual. However, if they company have good records that justify the delivery of the goods. It would be tricky for PayPal to help you. Therefore, you should justify your excuse with as much evidence on your favour. Include evidence that highlights flaws of the company, e.g. mismanagement, mistreatment., etc. That would supply good reasons for why PayPal should be on your side. Then you should be good.
RE: paypal claim - Roadman - 06-11-2023
It depends on your claim reason. Which is?
You have a good chance of succeeding. Good luck.
RE: paypal claim - jokiux - 06-11-2023
(06-11-2023, 07:21 PM)Roadman Wrote: It depends on your claim reason. Which is?Store refuses me to refund one way or another. I just don't know how to approach this, maybe say that I received empty box, for which I was not refunded, so I returned what I received?
You have a good chance of succeeding. Good luck.
RE: paypal claim - Roadman - 06-12-2023
Yes that sounds good and then provide pp the tracking number.
RE: paypal claim - mothered - 06-12-2023
(06-11-2023, 08:35 PM)jokiux Wrote: Store refuses me to refund one way or another.What was their last reply?
Be precise.
RE: paypal claim - jokiux - 06-22-2023
(06-12-2023, 10:06 AM)mothered Wrote:So the company replied with the tracking number and told me to allow some time for the items to be delivered.(06-11-2023, 08:35 PM)jokiux Wrote: Store refuses me to refund one way or another.What was their last reply?
Be precise.
I completely did not understand what they mean. Paypal says if I don't receive the item I can escalate it to a claim.
Is it worth escalating? If escalating is it 100 percent sr? Thanks in advance.
RE: paypal claim - mothered - 06-24-2023
(06-22-2023, 03:58 PM)jokiux Wrote: So the company replied with the tracking number and told me to allow some time for the items to be delivered.Good.
I completely did not understand what they mean.
They have no Idea on the whereabouts of the package.
(06-22-2023, 03:58 PM)jokiux Wrote: Paypal says if I don't receive the item I can escalate it to a claim.Standard procedure.
(06-22-2023, 03:58 PM)jokiux Wrote: Is it worth escalating?Should It succeed, you've got nothing to lose and everything to gain.
(06-22-2023, 03:58 PM)jokiux Wrote: If escalating is it 100 percent sr?Nothing Is 100%.
RE: paypal claim - jokiux - 08-04-2023
My claim got denied. Company replied with tracking id and thats all. Is there anything more possible to do?