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------------------------- - Buddhism - 03-17-2023
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RE: RayBan - AlreadyRRich - 03-18-2023
Yeah you good claiming EB.
RE: RayBan - Seeeeee - 03-18-2023
No glasses, yes to the case. They might ask for the case back.
RE: RayBan - plop442 - 03-18-2023
(03-17-2023, 08:27 PM)Buddhism Wrote: Should I say glasses case was there, no glasses?
Case=60g
Glasses=40g
Shippiing box, plus glasses box = 80g
Only the glasses were missing. Just know that UPS will knock on your door to come and collect the case (happened with me and everyone I know who hit Rayban). They might let you know beforehand, or UPS might come without your knowledge. If you don't answer, they will try a total of 3 items to collect and then leave. The might try twice on the same day, or 3 consecutive days.
Edit: Also, Rayban might ask for ID when they assess your claim (they did with me, the second time I hit them). You can give them your ID, just blur out any sensitive details on it.
RE: RayBan - kyungchul - 03-18-2023
(03-17-2023, 08:27 PM)Buddhism Wrote: Should I say glasses case was there, no glasses?
Case=60g
Glasses=40g
Shippiing box, plus glasses box = 80g
I have only done DNA for Ray Ban, rather than empty box/empty case. No further carrier investigation was performed - as far as I can tell, anyway - no ID was required, no PR was required, and the refund was processed the next day, with a total of 4 emails back and forth with support.
Do with that information as you may.
RE: RayBan - Mong500n - 03-18-2023
(03-17-2023, 08:27 PM)Buddhism Wrote: Should I say glasses case was there, no glasses?
Case=60g
Glasses=40g
Shippiing box, plus glasses box = 80g
Yeah EB it, very easy - I got a refund the next day.
RE: RayBan - Jerduturki - 03-18-2023
Im doing EB on ray-ban, its been a week ago since i started the SE. They wanted pictures of the empty box, its been a week in 'investigation' now.
RE: RayBan - eljot88 - 03-18-2023
(03-18-2023, 03:25 PM)Jerduturki Wrote: Im doing EB on ray-ban, it’s been a week ago since i started the SE. They wanted pictures of the empty box, it’s been a week in 'investigation' now.
What country?
RE: RayBan - Leonidas76 - 03-18-2023
I hit Rayban last year with a PEB, got refunded instantly and did not need an investigation.
RE: RayBan - Jerduturki - 03-18-2023
(03-18-2023, 03:48 PM)eljot88 Wrote:(03-18-2023, 03:25 PM)Jerduturki Wrote: Im doing EB on ray-ban, it’s been a week ago since i started the SE. They wanted pictures of the empty box, it’s been a week in 'investigation' now.
What country?
Belgium