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+-- Forum: Hacking (https://sinister.li/Forum-Hacking)
+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: Jewelry SE Hitch (/Thread-Jewelry-SE-Hitch)
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Jewelry SE Hitch - ryanchiddy - 12-16-2022
I recently ordered a necklace from a jewellery site below 100g and claimed EB once delivered - the rep said they would check CCTV and get back to me.
This afternoon, I was informed that they checked CCTV and also spoke to their supervisor who confirmed that the item was present in the package.
I am considering next steps and am not too sure how to take this one forwards, any help would be appreciated.
RE: Jewelry SE Hitch - mothered - 12-17-2022
Quote:I recently ordered a necklace from a jewellery siteWho's the company?
Quote:claimed EB once deliveredDescribe how you claimed It.
RE: Jewelry SE Hitch - ryanchiddy - 12-18-2022
(12-17-2022, 03:11 AM)mothered Wrote:Quote:I recently ordered a necklace from a jewellery siteWho's the company?
Quote:claimed EB once deliveredDescribe how you claimed It.
The company is H.Samuel and I claimed that the jewelry item was missing, the item couldn't be seen externally.
RE: Jewelry SE Hitch - Lupin - 12-18-2022
You should ask to see their CCTV footage and proceed from there.
RE: Jewelry SE Hitch - 2ndround - 12-19-2022
Indeed asking for that proof should put them on the spot, also pointing out the fact that it doesn't mean that it was delivered to you intact. You always have the nuclear option of using a chargeback.
Wonder why jewellery refunds are quite rare.
RE: Jewelry SE Hitch - mothered - 12-19-2022
(12-18-2022, 11:12 PM)ryanchiddy Wrote: I claimed that the jewelry item was missing, the item couldn't be seen externally.
(12-18-2022, 11:58 PM)Lupin Wrote: You should ask to see their CCTV footage and proceed from there.^ This.
Their footage will be deemed Inconclusive.
RE: Jewelry SE Hitch - ryanchiddy - 12-22-2022
They haven't responded to neither my email nor follow up email so it's safe to say this SE has failed. I have sent yet another email and will keep this thread up to date with any updates.
RE: Jewelry SE Hitch - WLT17 - 12-22-2022
Hmu i can sort you out a label for them they do RM returns
RE: Jewelry SE Hitch - Lupin - 12-22-2022
(12-22-2022, 06:27 PM)ryanchiddy Wrote: They haven't responded to neither my email nor follow up email so it's safe to say this SE has failed. I have sent yet another email and will keep this thread up to date with any updates.
Have they got a number you can call?
RE: Jewelry SE Hitch - mothered - 12-23-2022
(12-22-2022, 06:27 PM)ryanchiddy Wrote: They haven't responded to neither my email nor follow up email so it's safe to say this SE has failed.No It hasn't failed.
Request an escalation on the grounds that they're not addressing your claim.