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+--- Thread: ASOS refund?? (/Thread-ASOS-refund)
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ASOS refund?? - Lurkeruser44 - 10-20-2018
Hey guys, I'm from europe and I'd like to try a partial refund on ASOS or Zalando, but I heard that they became very strict down here. Is it true? I wanted to oreder a Levi's sherpa jacket and a couple of sheap hoodie and then ask for a refund for the jacket. What do you think and how should i procede?
RE: ASOS refund?? - AllWrappedUp - 10-20-2018
I done Zalando not that long ago to the UK, took around 3 minutes on the phone and signing a sheet to get the refund. I would go with your current partial plans
RE: ASOS refund?? - mothered - 10-20-2018
(10-20-2018, 09:54 AM)JoshOG Wrote: I done Zalando not that long ago to the UK, took around 3 minutes on the phone and signing a sheet to get the refund. I would go with your current partial plans
@Lurkeruser44 there you have It- conclusive.
RE: ASOS refund?? - Lurkeruser44 - 10-20-2018
(10-20-2018, 09:54 AM)JoshOG Wrote: I done Zalando not that long ago to the UK, took around 3 minutes on the phone and signing a sheet to get the refund. I would go with your current partial plans
thanks man!
RE: ASOS refund?? - jstarc - 10-21-2018
I've also done both ASOS and Zalando in the UK both for partial but that was just over a year ago and apparently they have tightened security etc..
RE: ASOS refund?? - moneymaker6660 - 10-21-2018
(10-20-2018, 09:40 AM)Lurkeruser44 Wrote: Hey guys, I'm from europe and I'd like to try a partial refund on ASOS or Zalando, but I heard that they became very strict down here. Is it true? I wanted to oreder a Levi's sherpa jacket and a couple of sheap hoodie and then ask for a refund for the jacket. What do you think and how should i procede?
I did ASOS a week ago via email, their customer service is pretty good and it was easy work tbh, I got a full refund too, around £200
RE: ASOS refund?? - Lurkeruser44 - 10-21-2018
(10-21-2018, 03:05 PM)moneymaker6660 Wrote:(10-20-2018, 09:40 AM)Lurkeruser44 Wrote: Hey guys, I'm from europe and I'd like to try a partial refund on ASOS or Zalando, but I heard that they became very strict down here. Is it true? I wanted to oreder a Levi's sherpa jacket and a couple of sheap hoodie and then ask for a refund for the jacket. What do you think and how should i procede?
I did ASOS a week ago via email, their customer service is pretty good and it was easy work tbh, I got a full refund too, around £200
Which method did you use?
RE: ASOS refund?? - moneymaker6660 - 10-21-2018
(10-21-2018, 03:53 PM)Lurkeruser44 Wrote:(10-21-2018, 03:05 PM)moneymaker6660 Wrote:(10-20-2018, 09:40 AM)Lurkeruser44 Wrote: Hey guys, I'm from europe and I'd like to try a partial refund on ASOS or Zalando, but I heard that they became very strict down here. Is it true? I wanted to oreder a Levi's sherpa jacket and a couple of sheap hoodie and then ask for a refund for the jacket. What do you think and how should i procede?
I did ASOS a week ago via email, their customer service is pretty good and it was easy work tbh, I got a full refund too, around £200
Which method did you use?
dna
RE: ASOS refund?? - mothered - 10-22-2018
(10-21-2018, 11:25 PM)moneymaker6660 Wrote: I did ASOS a week ago via email, their customer service is pretty good and it was easy work tbh, I got a full refund too, around £200
dna
If I may ask and for Informative purposes, did they pursue with any form of verification from the carrier etc?
RE: ASOS refund?? - Jimbo39238 - 10-22-2018
Also beware with clothing companies as quite a few of them run multiple different stores yet use the exact same customer service etc; for example A&F and Holister.
One trick I always love doing when purchasing from stores where I do partial refunds is ask around with my friends and family whether anyone is interested in purchasing items. I claim all the items which were not purchased by me arrived and get a refund for the items I purchased myself, always works a treat