RE: zalando refund help 05-09-2022, 01:00 PM
#24
Basically I have ordered 3 items total cost of £100. The package arrived today however as nobody was home they chucked it through a gate and took a picture. About an hour later I tried to DNA. Zalando said that they will contact Hermes and they will investigate it. Will Hermes go back to the house and check the gate for the package as I cannot take the package inside right now.
(02-18-2022, 09:37 AM)mothered Wrote:Basically I have ordered 3 items total cost of £100. The package arrived today however as nobody was home they chucked it through a gate and took a picture. About an hour later I tried to DNA. Zalando said that they will contact Hermes and they will investigate it. Will Hermes go back to the house and check the gate for the package as I cannot take the package inside right now(02-18-2022, 08:08 AM)Lolber93 Wrote: Please tell me, is this document legally binding or is it more related to the internal policy of the site?It seems as though they've generated It themselves.
https://ibb.co/RpWz43j
There's no declaration, affirmation, nothing of the sort to verify that what you're saying Is true and correct to the best of your knowledge - which holds ground with legally binding documents.
(This post was last modified: 05-09-2022, 01:07 PM by iicoocumber.)

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