received this email from Amazon.. 06-12-2018, 03:33 PM
#1
"Hello,
We recently reviewed your account for order activity details. Your order history shows that you have received a high number of refunds for items that were missing from your orders.
We know that occasional problems with orders are expected in the normal course of business. In these instances, a refund or replacement may be issued.
You can learn more about our refund policies here:"
They also sent the same email address to the accounts that are linked. It is obviously the same IP address but the persons name is completely different to mine, the bank account and address are different, so i was confused.
Where do i go from here to carry on getting refunds? No account has been banned yet but i don't want to push my luck and try get another refund on any of these accounts. Plus, if i open up another account they will just look the name and address up again, along with the bank details. I hope to use their seller services in future too, so i don't want to ruin that. What do i do?
Many thanks for any help.
We recently reviewed your account for order activity details. Your order history shows that you have received a high number of refunds for items that were missing from your orders.
We know that occasional problems with orders are expected in the normal course of business. In these instances, a refund or replacement may be issued.
You can learn more about our refund policies here:"
They also sent the same email address to the accounts that are linked. It is obviously the same IP address but the persons name is completely different to mine, the bank account and address are different, so i was confused.
Where do i go from here to carry on getting refunds? No account has been banned yet but i don't want to push my luck and try get another refund on any of these accounts. Plus, if i open up another account they will just look the name and address up again, along with the bank details. I hope to use their seller services in future too, so i don't want to ruin that. What do i do?
Many thanks for any help.




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