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oneplus #1
i was looking to refund a oneplus 7 from the oneplus UK site and was wondering if anyone has ever refunded them before and what method they have used?

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RE: oneplus #2
DNR, it's been refunded lots, you should be fine.
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The stories and information posted here are artistic works of fiction and falsehood. Only a fool would take anything posted here as fact.

Generally with our forum, I figured this went without saying. However, recent discussion has led me to believe otherwise. People are encouraged to read and follow our rules, especially those regarding illegal content. You have been warned - @Oni

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RE: oneplus #3
(08-18-2019, 08:24 PM)Strait McCool Wrote: DNR, it's been refunded lots, you should be fine.
alright thank you

[+] 1 user Likes Ddog's post
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RE: oneplus #4
It's a PayPal thing Tongue

25 characters

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RE: oneplus #5
(08-18-2019, 11:02 PM)Ddog Wrote:
(08-18-2019, 08:24 PM)Strait McCool Wrote: DNR, it's been refunded lots, you should be fine.
alright thank you
Np, feel free to take a read here for some people's experiences here - https://sinister.li/Thread-OnePlus-7-pro
Spoiler:
[Image: rsz-rufdq6b.png]

The stories and information posted here are artistic works of fiction and falsehood. Only a fool would take anything posted here as fact.

Generally with our forum, I figured this went without saying. However, recent discussion has led me to believe otherwise. People are encouraged to read and follow our rules, especially those regarding illegal content. You have been warned - @Oni

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RE: oneplus #6
so i received my oneplus 7 earlier today and i have contacted support 2 times using the DNA method, both times they have asked me to call DHL express which is the courier, i was wondering if i should call or keep trying to through live chat?

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oneplus #7
(08-21-2019, 01:20 PM)Ddog Wrote: so i received my oneplus 7 earlier today and i have contacted support 2 times using the DNA method, both times they have asked me to call DHL express which is the courier, i was wondering if i should call or keep trying to through live chat?


Any update on this?

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RE: oneplus #8
(08-23-2019, 07:13 PM)BitPlayer Wrote:
(08-21-2019, 01:20 PM)Ddog Wrote: so i received my oneplus 7 earlier today and i have contacted support 2 times using the DNA method, both times they have asked me to call DHL express which is the courier, i was wondering if i should call or keep trying to through live chat?


Any update on this?
tried again and they launched an investigation with the courier which im pretty sure is company protocol, this time they didnt ask me to call the courier
(This post was last modified: 08-23-2019, 11:20 PM by Ddog.)

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oneplus #9
(08-23-2019, 11:20 PM)Ddog Wrote:
(08-23-2019, 07:13 PM)BitPlayer Wrote:
(08-21-2019, 01:20 PM)Ddog Wrote: so i received my oneplus 7 earlier today and i have contacted support 2 times using the DNA method, both times they have asked me to call DHL express which is the courier, i was wondering if i should call or keep trying to through live chat?


Any update on this?
tried again and they launched an investigation with the courier which im pretty sure is company protocol, this time they didnt ask me to call the courier

Hopefully it’ll go through successfully. Let us know the outcome.

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RE: oneplus #10
(08-23-2019, 11:20 PM)Ddog Wrote:
(08-23-2019, 07:13 PM)BitPlayer Wrote:
(08-21-2019, 01:20 PM)Ddog Wrote: so i received my oneplus 7 earlier today and i have contacted support 2 times using the DNA method, both times they have asked me to call DHL express which is the courier, i was wondering if i should call or keep trying to through live chat?


Any update on this?
tried again and they launched an investigation with the courier which im pretty sure is company protocol, this time they didnt ask me to call the courier
Wait 5 days, and call again, they will send you a MPS, had done already 4 / and soon 5 of 1+..if someone has any doubts could answer here

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