oneplus 08-18-2019, 07:26 PM
#1
i was looking to refund a oneplus 7 from the oneplus UK site and was wondering if anyone has ever refunded them before and what method they have used?
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![[Image: rsz-rufdq6b.png]](https://i.postimg.cc/GpMWGWMN/rsz-rufdq6b.png)
(08-18-2019, 11:02 PM)Ddog Wrote:Np, feel free to take a read here for some people's experiences here - https://sinister.li/Thread-OnePlus-7-pro(08-18-2019, 08:24 PM)Strait McCool Wrote: DNR, it's been refunded lots, you should be fine.alright thank you
![[Image: rsz-rufdq6b.png]](https://i.postimg.cc/GpMWGWMN/rsz-rufdq6b.png)
(08-23-2019, 07:13 PM)BitPlayer Wrote:tried again and they launched an investigation with the courier which im pretty sure is company protocol, this time they didnt ask me to call the courier(08-21-2019, 01:20 PM)Ddog Wrote: so i received my oneplus 7 earlier today and i have contacted support 2 times using the DNA method, both times they have asked me to call DHL express which is the courier, i was wondering if i should call or keep trying to through live chat?
Any update on this?
(08-23-2019, 11:20 PM)Ddog Wrote:(08-23-2019, 07:13 PM)BitPlayer Wrote:tried again and they launched an investigation with the courier which im pretty sure is company protocol, this time they didnt ask me to call the courier(08-21-2019, 01:20 PM)Ddog Wrote: so i received my oneplus 7 earlier today and i have contacted support 2 times using the DNA method, both times they have asked me to call DHL express which is the courier, i was wondering if i should call or keep trying to through live chat?
Any update on this?
(08-23-2019, 11:20 PM)Ddog Wrote:Wait 5 days, and call again, they will send you a MPS, had done already 4 / and soon 5 of 1+..if someone has any doubts could answer here(08-23-2019, 07:13 PM)BitPlayer Wrote:tried again and they launched an investigation with the courier which im pretty sure is company protocol, this time they didnt ask me to call the courier(08-21-2019, 01:20 PM)Ddog Wrote: so i received my oneplus 7 earlier today and i have contacted support 2 times using the DNA method, both times they have asked me to call DHL express which is the courier, i was wondering if i should call or keep trying to through live chat?
Any update on this?