[xerophily]

So i disovered that there is a potential watch company that can se, but there is two question comes into my mind that makes me want to clearify it before making any moves:
1. When sending back to repair, it doesnt go back to their original factory but a watch fixing company, if the watching fixing company didnt get my ftid what will they do and how does it effect my se?
2. If i dont go for ftid but normal boxing with carrier claim, how can i make sure the carrier will clear my claim so i can make my se success?

Thanks for the advices!