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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: charging back 06-27-2022, 05:14 PM
#31
(06-27-2022, 04:49 PM)Andrea Bang Wrote: says they got the chargeback and asked me to cancel it but they'll be working with my credit card company
Given they're liaising with your credit card provider, I don't understand why they'd request a chargeback cancellation.
A chargeback Is a gateway of communication between the bank and the company.
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Four Years of Service
Posts: 1,008
Threads: 73
RE: charging back 07-01-2022, 01:01 PM
#32
(06-27-2022, 05:14 PM)mothered Wrote: (06-27-2022, 04:49 PM)Andrea Bang Wrote: says they got the chargeback and asked me to cancel it but they'll be working with my credit card company
Given they're liaising with your credit card provider, I don't understand why they'd request a chargeback cancellation.
A chargeback Is a gateway of communication between the bank and the company.
so they don't have to do any work I assume
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: charging back 07-01-2022, 01:10 PM
#33
(07-01-2022, 01:01 PM)Andrea Bang Wrote: (06-27-2022, 05:14 PM)mothered Wrote: (06-27-2022, 04:49 PM)Andrea Bang Wrote: says they got the chargeback and asked me to cancel it but they'll be working with my credit card company
Given they're liaising with your credit card provider, I don't understand why they'd request a chargeback cancellation.
A chargeback Is a gateway of communication between the bank and the company.
so they don't have to do any work I assume
They've actually created more work for themselves - they don't have a direct contact to collect details.
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Four Years of Service
Posts: 1,008
Threads: 73
RE: charging back 07-02-2022, 08:43 PM
#34
(07-01-2022, 01:10 PM)mothered Wrote: (07-01-2022, 01:01 PM)Andrea Bang Wrote: (06-27-2022, 05:14 PM)mothered Wrote: Given they're liaising with your credit card provider, I don't understand why they'd request a chargeback cancellation.
A chargeback Is a gateway of communication between the bank and the company.
so they don't have to do any work I assume
They've actually created more work for themselves - they don't have a direct contact to collect details.
by asking me to close it?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: charging back 07-03-2022, 02:40 AM
#35
(07-02-2022, 08:43 PM)Andrea Bang Wrote: (07-01-2022, 01:10 PM)mothered Wrote: (07-01-2022, 01:01 PM)Andrea Bang Wrote: so they don't have to do any work I assume
They've actually created more work for themselves - they don't have a direct contact to collect details.
by asking me to close it?
Correct.
Do not cancel the chargeback under any circumstances.
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Four Years of Service
Posts: 1,008
Threads: 73
RE: charging back 07-04-2022, 01:04 AM
#36
(07-03-2022, 02:40 AM)mothered Wrote: (07-02-2022, 08:43 PM)Andrea Bang Wrote: (07-01-2022, 01:10 PM)mothered Wrote: They've actually created more work for themselves - they don't have a direct contact to collect details.
by asking me to close it?
Correct.
Do not cancel the chargeback under any circumstances.
of course
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: charging back 07-04-2022, 04:19 AM
#37
(07-04-2022, 01:04 AM)Andrea Bang Wrote: (07-03-2022, 02:40 AM)mothered Wrote: (07-02-2022, 08:43 PM)Andrea Bang Wrote: by asking me to close it?
Correct.
Do not cancel the chargeback under any circumstances.
of course
Good.
Just wanted to make sure the chargeback will remain active.
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Four Years of Service
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RE: charging back 07-04-2022, 12:51 PM
#38
I've been reading through the thead several time? What is a chargeback please?
I thought it was clear for me but the more i read through this thread the more i got lost
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: charging back 07-04-2022, 01:00 PM
#39
(07-04-2022, 12:51 PM)MrDurian Wrote: What is a chargeback please?
Put simply, asking your credit card provider/bank to reverse the transaction on your SE, thereby crediting your account for the cost of the purchase price.
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Four Years of Service
Posts: 39
Threads: 2
RE: charging back 07-04-2022, 01:34 PM
#40
Thanks I’m actually reading your article about this.
(07-04-2022, 01:00 PM)mothered Wrote: (07-04-2022, 12:51 PM)MrDurian Wrote: What is a chargeback please?
Put simply, asking your credit card provider/bank to reverse the transaction on your SE, thereby crediting your account for the cost of the purchase price.
I've been reading through your blog article. There's some point that need to be clarified on my side.
Charging back is asking the CC provider to refund a purchase. I guess they won't just refund on demand and needs to have an explaination about why they have to refund (fraud, CC stolen, etc..?). In case of failed SE on amazon or whatever, what is the attack angle towards CC providers to get chargeback?
(This post was last modified: 07-04-2022, 02:22 PM by MrDurian.)
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