[RoyalRefunding]

Hello guys

I am pretty new to all this SE stuff so I have some questions to ask you.
I am trying to SE some car parts on autodoc app which are worth around 200$, but are pretty heavy so I'm thinking EB/missing item won't work.
The package came pretty damaged and I didn't have to sign for it.
Is DNA worth trying or should I learn FTID and apply it?

Thanks!

[mothered]

I am trying to SE some car parts
are pretty heavy so I'm thinking EB/missing item won't work.

Disregard It.

The package came pretty damaged and I didn't have to sign for it.

Perfect to DNA It.

Firstly, find out If they're liable for lost shipments.

Is DNA worth trying or should I learn FTID and apply it?

For obvious reasons, hit the DNA.

[K03NT3S31N]

Alternatively, opt for the damaged / poorly made method.

[mothered]

@"drunnnkz", let us know how you plan to proceed.

[elemenowpee]

DNA is a good option here. Alternatively in the future try cardID

[RoyalRefunding]

Thanks for your support.
I'll proceed with the DNA method and update you with the result.

[mothered]

I'll proceed with the DNA method and update you with the result.

Did you establish If they're liable for lost shipments?

[RoyalRefunding]

I'll proceed with the DNA method and update you with the result.

Did you establish If they're liable for lost shipments?

I didn't manage to find anything related to lost shipments(I only checked the terms&conditions on their website).. although there are people on other forums complaining about lost parcels and some got their refund, some didn't.
I guess it won't be that easy.. anyway I'll update you with their response.

[mothered]

I didn't manage to find anything related to lost shipments(I only checked the terms&conditions on their website).. although there are people on other forums complaining about lost parcels and some got their refund, some didn't.
I guess it won't be that easy.. anyway I'll update you with their response.

Given some users obtained a refund with the DNA, It concludes the company Is responsible for lost shipments.

[RoyalRefunding]

Hello everyone!

I came with an update. So, they emailed me the following: confirmation of receipt in which the courier signed for me and a declaration of non-receipt that I need to complete in order to proceed to the next step.
As per my understanding, once I complete this form they will proceed to make a complaint against the courier. The order has my personal data in it, I didn't fake anything in it as it's my first time trying this.

Should I continue and complete the form?
Thanks!