apple watch ultra EB apple store

pasqui · 12-01-2022, 03:16 PM

(12-01-2022, 02:55 PM)megden195 Wrote: standard procedure for apple. U will file report?

During the phone call he had only asked me for photos of the package. I have ignored the PR's request for now.

mothered · 12-01-2022, 03:19 PM

(12-01-2022, 02:50 PM)pasqui Wrote: they sent me an email asking me for photos of the external and internal box.

No big deal - taken care of In 10 seconds.

(12-01-2022, 02:50 PM)pasqui Wrote: and a PR done by the police.

Given It's not a theft-related Incident, the police may refuse to provide the report.

Fingers crossed I stand corrected.

pasqui · 12-01-2022, 03:26 PM

(12-01-2022, 03:19 PM)mothered Wrote:
(12-01-2022, 02:50 PM)pasqui Wrote: they sent me an email asking me for photos of the external and internal box.
No big deal - taken care of In 10 seconds.

(12-01-2022, 02:50 PM)pasqui Wrote: and a PR done by the police.
Given It's not a theft-related Incident, the police may refuse to provide the report.

Fingers crossed I stand corrected.

I don't think it will be a problem. I haven't given him the PR yet. I only sent the photos. In your experience will they insist on having one?

they just sent another email asking for the PR.

mothered · 12-02-2022, 01:35 AM

(12-01-2022, 03:26 PM)pasqui Wrote: I don't think it will be a problem.

If It Is, be sure to Inform Apple of why the PR cannot be filed.

(12-01-2022, 03:26 PM)pasqui Wrote: In your experience will they insist on having one?

They tend to remain adamant, similar to how Amazon operates.

pasqui · 12-02-2022, 07:43 AM

(12-02-2022, 01:35 AM)mothered Wrote:
(12-01-2022, 03:26 PM)pasqui Wrote: I don't think it will be a problem.
If It Is, be sure to Inform Apple of why the PR cannot be filed.

They did PR to me without any problems. The police guy also wished me good luck on my refund.

I sent the photo of the PR to Apple last night, now I'm waiting for their feedback.

Huncho · 12-02-2022, 08:07 AM

(12-02-2022, 07:43 AM)pasqui Wrote:
(12-02-2022, 01:35 AM)mothered Wrote:
(12-01-2022, 03:26 PM)pasqui Wrote: I don't think it will be a problem.
If It Is, be sure to Inform Apple of why the PR cannot be filed.
They did PR to me without any problems. The police guy also wished me good luck on my refund.

I sent the photo of the PR to Apple last night, now I'm waiting for their feedback.

what incident did you file the PR under? also what region are you? i did this on amazon.uk and i'm in the exact same situation. debating whether to PR or legit return. one last thing, did you do the PR online? thanks

mothered · 12-02-2022, 10:23 AM

(12-02-2022, 07:43 AM)pasqui Wrote: They did PR to me without any problems.

Thankfully you dealt with an officer who was easy-going.

(12-02-2022, 07:43 AM)pasqui Wrote: The police guy also wished me good luck on my refund.

Lol.

pasqui · 12-02-2022, 03:09 PM

(12-02-2022, 10:23 AM)mothered Wrote:
(12-02-2022, 07:43 AM)pasqui Wrote: They did PR to me without any problems.
Thankfully you dealt with an officer who was easy-going.

(12-02-2022, 07:43 AM)pasqui Wrote: The police guy also wished me good luck on my refund.
Lol.

i just got a message from apple. it approved the refund

(12-02-2022, 08:07 AM)ehuss7 Wrote:
(12-02-2022, 07:43 AM)pasqui Wrote:
(12-02-2022, 01:35 AM)mothered Wrote: If It Is, be sure to Inform Apple of why the PR cannot be filed.
They did PR to me without any problems. The police guy also wished me good luck on my refund.

I sent the photo of the PR to Apple last night, now I'm waiting for their feedback.

what incident did you file the PR under? also what region are you? i did this on amazon.uk and i'm in the exact same situation. debating whether to PR or legit return. one last thing, did you do the PR online? thanks

if you want your money back you have to provide him with a PR. or make it legit

mothered · 12-02-2022, 03:21 PM

(12-02-2022, 03:09 PM)pasqui Wrote: i just got a message from apple. it approved the refund

Excellent.

To play It safe, be sure to wait until the funds have cleared Into your account and then use the watch.

pasqui · 12-02-2022, 03:52 PM

(12-02-2022, 03:21 PM)mothered Wrote:
(12-02-2022, 03:09 PM)pasqui Wrote: i just got a message from apple. it approved the refund
Excellent.

To play It safe, be sure to wait until the funds have cleared Into your account and then use the watch.

ok mothered. thanks!

apple watch ultra EB apple store
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