adidas refund

1davidjames · 04-10-2022, 09:58 PM

Hello people i have a question for a potential DNA that i want to do. Basically i ordered a adidas sst for £118 on friday and it came today(sunday) and i want to DNA it but required a signature and showed a map of where the parcel was scanned when delivered. DIdn't actually sign but it showed delivery location can i still do DNA or would i have to do FTID for full refund

Itsit · 04-10-2022, 10:05 PM

(04-10-2022, 09:58 PM)1davidjames Wrote: Hello people i have a question for a potential DNA that i want to do. Basically i ordered a adidas sst for £118 on friday and it came today(sunday) and i want to DNA it but required a signature and showed a map of where the parcel was scanned when delivered. DIdn't actually sign but it showed delivery location can i still do DNA or would i have to do FTID for full refund

They can’t show it was delivered to you. Hit the DNA. No picture of you/door open right?

1davidjames · 04-10-2022, 10:10 PM

(04-10-2022, 10:05 PM)Itsit Wrote:
(04-10-2022, 09:58 PM)1davidjames Wrote: Hello people i have a question for a potential DNA that i want to do. Basically i ordered a adidas sst for £118 on friday and it came today(sunday) and i want to DNA it but required a signature and showed a map of where the parcel was scanned when delivered. DIdn't actually sign but it showed delivery location can i still do DNA or would i have to do FTID for full refund

They can’t show it was delivered to you. Hit the DNA. No picture of you/door open right?

No but shows where it was scanned at
"This is the scanned location of your delivery.
This includes deliveries to a neighbour,
Safeplace, or Royal Mail Delivery Office."

Itsit · 04-10-2022, 10:24 PM

(04-10-2022, 10:10 PM)1davidjames Wrote:
(04-10-2022, 10:05 PM)Itsit Wrote:
(04-10-2022, 09:58 PM)1davidjames Wrote: Hello people i have a question for a potential DNA that i want to do. Basically i ordered a adidas sst for £118 on friday and it came today(sunday) and i want to DNA it but required a signature and showed a map of where the parcel was scanned when delivered. DIdn't actually sign but it showed delivery location can i still do DNA or would i have to do FTID for full refund

They can’t show it was delivered to you. Hit the DNA. No picture of you/door open right?
No but shows where it was scanned at
"This is the scanned location of your delivery.
This includes deliveries to a neighbour,
Safeplace, or Royal Mail Delivery Office."

Anyone could have taken it. Passer by or whatever. I’ve had parcels delivered to me that the scan shows a road away but has been delivered to the correct address.

1davidjames · 04-10-2022, 10:25 PM

(04-10-2022, 10:24 PM)Itsit Wrote:
(04-10-2022, 10:10 PM)1davidjames Wrote:
(04-10-2022, 10:05 PM)Itsit Wrote: They can’t show it was delivered to you. Hit the DNA. No picture of you/door open right?
No but shows where it was scanned at
"This is the scanned location of your delivery.
This includes deliveries to a neighbour,
Safeplace, or Royal Mail Delivery Office."

Anyone could have taken it. Passer by or whatever. I’ve had parcels delivered to me that the scan shows a road away but has been delivered to the correct address.

alright thanks and should i do it now or wait till tomorrow

mothered · 04-11-2022, 05:45 AM

Quote:DIdn't actually sign but it showed delivery location can i still do DNA

Absolutely.

GPS/tracking Information Is useless, for the fact that It only confirms delivery to an "address" and not to a "person", hence you did not personally receive the package.

sully.muh · 04-12-2022, 10:06 PM

any update? did u do dna and did u get a refund?

1davidjames · 04-13-2022, 02:58 AM

(04-12-2022, 10:06 PM)sully.muh Wrote: any update? did u do dna and did u get a refund?

At first they told me to contact the carrier and i said okay then deleted chat (used whatsapp as adidas allow that in uk) waited like 5 hours then tried again with a different customer care worker and they approved refund straight away with 20% discount so yh it was succesful

mothered · 04-13-2022, 04:46 AM

(04-13-2022, 02:58 AM)1davidjames Wrote: tried again with a different customer care worker and they approved refund straight away with 20% discount so yh it was succesful

Too easy.

Did the rep ask any questions, or was the refund simply approved on the spot?

1davidjames · 04-15-2022, 05:09 AM

(04-13-2022, 04:46 AM)mothered Wrote:
(04-13-2022, 02:58 AM)1davidjames Wrote: tried again with a different customer care worker and they approved refund straight away with 20% discount so yh it was succesful
Too easy.

Did the rep ask any questions, or was the refund simply approved on the spot?

no all i said was i ordered the tracksuit and it never came saying i was in all day and my neighbours said they didn't recieve anything aswell. The worker apologised about that and said he will look into it, then 5 minutes later he approves refund and 20% discount

adidas refund
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