[mothered]

okay. so.

if I order something from say....... UPS. actually, I have an order from UPS.
if I say something like: AND also important; to the reseller i bought it from, and not to the shipment company;

is there a chance that I can get a full refund on my ca$h?? or am I just dumb?

If you're using the DNA (Did Not Arrive) method, you should only be focusing on claiming that the package was not delivered by the carrier.

SEing Is a step-by-step process, so don't go Into any more detail than what's required at the time of the SE. When they hit you with questions and/or requests, reply accordingly by being brief and straight to the point, yet In a very effective fashion.

Thats actually pretty good news for me. We're talking a grand of dollars here for me. Since they already failed to deliver it once, the rest should be easy.

Sounds good.

I'd be Interested In reading the outcome, particularly the level of complexity, If any.