[skrtja]

Judging by what's written, I assume you've claimed a refund/replacement on the grounds of an non-functional drive, hence loss of data. Would this be correct?

Yes. I already sent him an e-mail from the "recovery center" confirming it will be destroyed as he asked. Now he wants an acknowledgment. I tried finding out what it means in terms of IT but I have no clue. I even asked my friend who is currently majoring in cybersecurity and he has no clue lol. Wonder if they just want a receipt from the company.