+- Sinisterly (https://sinister.li)
+-- Forum: Hacking (https://sinister.li/Forum-Hacking)
+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: Western Digital SSD SE - Final Step Help (/Thread-Western-Digital-SSD-SE-Final-Step-Help)
Western Digital SSD SE - Final Step Help - skrtja - 07-12-2018
I'm at the final step of a western digital SE. I convinced them that I can't send the drive back because of health records. They are asking me for a data recovery acknowledgment receipt. I have no clue what he's talking about. If anyone has experience with this please let me know, I'm lost.
![[Image: OalQHiZ]](https://imgur.com/a/OalQHiZ)
RE: Western Digital SSD SE - Final Step Help - Vultra - 07-12-2018
I'm personally lost on what they want. Good luck dude.
Also, the image doesn't work.
RE: Western Digital SSD SE - Final Step Help - mothered - 07-12-2018
Judging by what's written, I assume you've claimed a refund/replacement on the grounds of an non-functional drive, hence loss of data. Would this be correct?
RE: Western Digital SSD SE - Final Step Help - skrtja - 07-12-2018
(07-12-2018, 04:15 AM)mothered Wrote: Judging by what's written, I assume you've claimed a refund/replacement on the grounds of an non-functional drive, hence loss of data. Would this be correct?
Yes. I already sent him an e-mail from the "recovery center" confirming it will be destroyed as he asked. Now he wants an acknowledgment. I tried finding out what it means in terms of IT but I have no clue. I even asked my friend who is currently majoring in cybersecurity and he has no clue lol. Wonder if they just want a receipt from the company.
RE: Western Digital SSD SE - Final Step Help - Vultra - 07-12-2018
Would it be something like showing the drives health or something? Doing diagnostic tests?
RE: Western Digital SSD SE - Final Step Help - Janiemaemama - 07-12-2018
Yes they want a receipt. Good job
RE: Western Digital SSD SE - Final Step Help - mothered - 07-12-2018
(07-12-2018, 04:19 AM)skrtja Wrote: Yes. I already sent him an e-mail from the "recovery center" confirming it will be destroyed as he asked. Now he wants an acknowledgment.
I thought as much.
(07-12-2018, 04:19 AM)skrtja Wrote: I tried finding out what it means in terms of IT but I have no clue. I even asked my friend who is currently majoring in cybersecurity and he has no clue lol. Wonder if they just want a receipt from the company.
What they're requesting Is a "Data Recovery Certificate" (or some variant of similarity) from the company who performed the recovery on the drive. Simply put, they're asking you to take the SSD to a company for data recovery, obtain the said certificate on completion and send It to WD.