[DarkPowderX]

I just made a purchase on Wayfair (10in Mattress, $380, will arrive in a box) and was trying to put together a solid plan to SE it. What method would work best. I was just going to do a DNA but wanted to do some research first.

[Averie]

Damaged. Just gives you an instant refund after selecting the options that the box is completely crushed.

[mothered]

I was just going to do a DNA

They can be DNA'd.

Just check their terms to make sure their policy hasn't changed.

[DarkPowderX]

Damaged. Just gives you an instant refund after selecting the options that the box is completely crushed.

I spoke with someone else that said I would have to get the item replaced and then send the replacement back for a refund. I like your version a lot more honestly. My order should be delivered Sunday so I'll report back on how it went and what method I used.

[stealthysnake88]

Damaged. Just gives you an instant refund after selecting the options that the box is completely crushed.

I spoke with someone else that said I would have to get the item replaced and then send the replacement back for a refund. I like your version a lot more honestly. My order should be delivered Sunday so I'll report back on how it went and what method I used.

be sure to update what you do!

[DarkPowderX]

Update: Just received the item from Wayfair. I looked at the website to see if reporting it as damaged would work. They give you 3 options overall.

A. Free Replacement - May have to return the original item.
B. Keep Item - 30% Refund
C. Return - %100 Refund

So I'm mauling over whether I should try the replacement and then send it back for a full refund, do a DNA, or just take the safer but way less attractive option of a 30% refund.

[stealthysnake88]

Update: Just received the item from Wayfair. I looked at the website to see if reporting it as damaged would work. They give you 3 options overall.

A. Free Replacement - May have to return the original item.
B. Keep Item - 30% Refund
C. Return - %100 Refund

So I'm mauling over whether I should try the replacement and then send it back for a full refund, do a DNA, or just  take the safer but way less attractive option of a 30% refund.

Maybe box them

[Averie]

Update: Just received the item from Wayfair. I looked at the website to see if reporting it as damaged would work. They give you 3 options overall.

A. Free Replacement - May have to return the original item.
B. Keep Item - 30% Refund
C. Return - %100 Refund

So I'm mauling over whether I should try the replacement and then send it back for a full refund, do a DNA, or just  take the safer but way less attractive option of a 30% refund.

Clicking return there gives you a refund anyway. I've done it multiple times.

[mothered]

Update: Just received the item from Wayfair. I looked at the website to see if reporting it as damaged would work. They give you 3 options overall.

A. Free Replacement - May have to return the original item.
B. Keep Item - 30% Refund
C. Return - %100 Refund

So I'm mauling over whether I should try the replacement and then send it back for a full refund, do a DNA, or just  take the safer but way less attractive option of a 30% refund.

Clicking return there gives you a refund anyway. I've done it multiple times.

Instant refund?

[Averie]

Update: Just received the item from Wayfair. I looked at the website to see if reporting it as damaged would work. They give you 3 options overall.

A. Free Replacement - May have to return the original item.
B. Keep Item - 30% Refund
C. Return - %100 Refund

So I'm mauling over whether I should try the replacement and then send it back for a full refund, do a DNA, or just  take the safer but way less attractive option of a 30% refund.

Clicking return there gives you a refund anyway. I've done it multiple times.

Instant refund?

Yes. For me it was.