[Aether]

UPS never showed up. when the support contact line specifically scheduled a driver to be at my house at 3:00 pm I was here all day and nothing. not sure what the next move is

a quick and dirty solution to try and stop Social Engineers.

I don't se, but couldn't they simply make it that a signature is mandatory and if no one's home to collect it they have to pick it up from a post office?

In regards to op's case, I feel like there's missing context, because it doesn't make sense they'd launch an "investigation" for a few lost packages but if he's done (for example) 20 in a period of 6 months it would seem suspicious.

[Neurontin]

this is why you always always always have a drop house.

[mothered]

What's hard to fathom here, Is the fact that you've tried to SE "Corsair", yet the delivery company (UPS) Is taking action.

UPS can certainly support Corsair with the nonreceipt/failure to dispatch and receive the Item, but logic has It that It's the company who provides the Item, being Corsair, that's responsible for any Investigation.