[mothered]

been contacted by the representative he continued to show how sorrowful the incident is and it wont happen again then he asked whether if the wrong package got packed by the delivery driver , which i replied that he gave me a call and confirmed he will come after couple hours , indeed after 3 hours or so i've been contacted by the delivery individual so he receives the returned package which offcourse i complied .

Looking good so far.

[deaqolo]

been contacted by the representative he continued to show how sorrowful the incident is and it wont happen again then he asked whether if the wrong package got packed by the delivery driver , which i replied that he gave me a call and confirmed he will come after couple hours , indeed after 3 hours or so i've been contacted by the delivery individual so he receives the returned package which offcourse i complied .

Looking good so far.

a weird phone number was spamming calls on my phone today but since it wasn't from amazon customer support or delivery driver i didn't take the phone call , i think it's the retailer since i blocked his phone number that he was sharing on the store page in " Return & refund policies " section , i did make a phone call to the retailer before i buy the product to make sure from the product authenticity also whether if it was factory sealed or not . is it possible that it was the retailer or im just exaggerating and if it was the retailer did i do the right action to not answer ? in case im obliged to answer , would be grateful to get a hint of what should i say and what route the call should take .

[mammta21]

been contacted by the representative he continued to show how sorrowful the incident is and it wont happen again then he asked whether if the wrong package got packed by the delivery driver , which i replied that he gave me a call and confirmed he will come after couple hours , indeed after 3 hours or so i've been contacted by the delivery individual so he receives the returned package which offcourse i complied .

Looking good so far.

a weird phone number was spamming calls on my phone today but since it wasn't from amazon customer support or delivery driver i didn't take the phone call , i think it's the retailer since i blocked his phone number that he was sharing on the store page in " Return & refund policies " section , i did make a phone call to the retailer before i buy the product to make sure from the product authenticity also whether if it was factory sealed or not . is it possible that it was the retailer or im just exaggerating and if it was the retailer did i do the right action to not answer ? in case im obliged to answer , would be grateful to get a hint of what should i say and what route the call should take .

You're not obligated to answer at all. Even though you might get additional info and a better idea of where is your SE standing . Is completely up to you.

[deaqolo]

Looking good so far.

a weird phone number was spamming calls on my phone today but since it wasn't from amazon customer support or delivery driver i didn't take the phone call , i think it's the retailer since i blocked his phone number that he was sharing on the store page in " Return & refund policies " section , i did make a phone call to the retailer before i buy the product to make sure from the product authenticity also whether if it was factory sealed or not . is it possible that it was the retailer or im just exaggerating and if it was the retailer did i do the right action to not answer ? in case im obliged to answer , would be grateful to get a hint of what should i say and what route the call should take .

You're not obligated to answer at all. Even though you might get additional info and a better idea of where is your SE standing . Is completely up to you.

i dont like to comply on a sudden in unplanned events ! all i know that there might be a several Customer service phone calls which is totally expected , but a sudden random number pops up and spam calls to put me under the pressure to answer , also considering that the call might be recorded and in a moment of hesitation without a proper answer something may be taken against me , for some reason if the contact occurred with the retailer iwill just stick with the alleged story .

[mothered]

a weird phone number was spamming calls on my phone today but since it wasn't from amazon customer support or delivery driver i didn't take the phone call

is it possible that it was the retailer

It could've been generated by any one of 8 billion people worldwide. I don't know why you're wasting time on a random phone call.

Focus on the SE.

[deaqolo]

a weird phone number was spamming calls on my phone today but since it wasn't from amazon customer support or delivery driver i didn't take the phone call

is it possible that it was the retailer

It could've been generated by any one of 8 billion people worldwide. I don't know why you're wasting time on a random phone call.

Focus on the SE.

received an email from amazon that states the following "
We are writing to you about your Amazon order # (ID)

We have successfully picked up your return

It can take up to 7 working days for the item to reach our fulfillment center/seller.

Once the item reaches our fulfillment center/seller, we will issue the refund after inspection.

Sincerely,

Amazon.de

Customer Service"

would be glad if you elaborated what do they mean by the word "inspection" what is the possible next move i should be expecting from their side.

[mothered]

would be glad if you elaborated what do they mean by the word "inspection"

It means they've opened an Investigation, and will be Inspecting the Item and most likely liaise with their pickers & packers as well as the Invoicing department.

what is the possible next move i should be expecting from their side.

Impossible to say for sure.

The next course of action will be based on their reply.

[deaqolo]

would be glad if you elaborated what do they mean by the word "inspection"

It means they've opened an Investigation, and will be Inspecting the Item and most likely liaise with their pickers & packers as well as the Invoicing department.

what is the possible next move i should be expecting from their side.

Impossible to say for sure.

The next course of action will be based on their reply.

received this message as their next course of action
"Hello,

Greetings from Amazon.de.

We are writing to confirm that we have processed a refund of "x"€ for your Amazon.de Order .
This amount has been credited to your original payment method and will appear in your account in 5-7 business days.

This refund is for the following item(s):
Item: (x)
Quantity: 1

The following is the breakdown of your refund for this item:
Item Refund: "x" €



Total Refund: "x" €

Notes:
These amounts will be returned to your payment methods within 7 business days.



Thank you for shopping at Amazon.de.

Sincerely,

Amazon.de"
this word "processed" irritates me ...

[mothered]

this word "processed" irritates me ...

Why?

In order to credit an account, It must be processed by the Invoicing department.

[deaqolo]

this word "processed" irritates me ...

Why?

In order to credit an account, It must be processed by the Invoicing department.

are they have the ability to go back from this stage and notify the "SE'r" that THE refund is cancelled ? that's why i was wondering since its still in the processing stage , nevermind the fact that this might be overthinking but it is possible ?