Eight Years of Service
Posts: 65
Threads: 23
RE: How to get out of shipping something back 12-17-2017, 11:34 PM
#2
Thanks for the share., I have an ongoing case with Samsung on the Galaxy Tab A 2017 7 inch. They're offering UPS to come to my door and collect the package, I have a feeling i've done something wrong. I first said it's not turning on ( I got the serial number online ) I said I've tried everything, they gave me troubleshooting steps. I done those. Then they offered for a repair. I then said the issue has escalated since we last contacted. I said while doing one of the troubleshooting. I felt the device overheating. It got hot to a point where I thought it would explode.
I did it to get out of the 'return predicament' what do you think they're gonna say next, they haven't replied.
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Eight Years of Service
Posts: 46
Threads: 6
RE: How to get out of shipping something back 12-22-2017, 10:07 PM
#7
I just tried Bose headphones, I said battery leaked and threw the item out when they looked for pics. Ill update on result
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: How to get out of shipping something back 12-23-2017, 06:27 AM
#9
Generally, they do work the majority of times.
If Amazon's customer service was a little more alert, then the same method that was used to deliver the Item can also be used to pick It up. For example If UPS shipped the Item, a pickup can be arranged by the very same carrier and provided the order was fulfilled by Amazon (and not a seller), return fees will not apply.
Appreciate the methods.
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Eight Years of Service
Posts: 54
Threads: 1
RE: How to get out of shipping something back 12-25-2017, 05:47 AM
#10
thanks for advice! will be trying it out soon
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