[Turbando]

Continue to keep updating us thanks!

Their support is pretty slow, so far I've been convincing him that the corrupted picture works on my end, if he agrees to replace it I'll try to box them, which will be my first attempt at it.

Simple FTID or something else?

I have no clue, I'll be open to suggestions.

[mothered]

Their support is pretty slow, so far I've been convincing him that the corrupted picture works on my end

If he keeps Insisting on a working file, tell him the format/extension may be responsible for the Issues on his end, so send It In different file formats.

It gives the Impression that you're doing your utmost best to solve the matter.

[GOATEDGOD6969]

So, I've been trying some SEs using just a Serial Number and a Proof of Purchase and so far I've scored a nice pair of HyperX Cloud Alphas, but recently I got a new GPU for my PC (Which I could SE) and I noticed I could use a new CPU too, having spent so much money on the GPU already I dont feel like forking another 300/400€, that being said I'm trying to SE AMD into sending me a new CPU for free, so far they asked for the PoP, which I made myself "by hand", and a picture of the cpu on my motherboard to which I replied with a corrupted picture.

As usual I'll keep you updated!

thanks for posting, great info!

Did you try this on Intel or just AMD?
Did they ask for a S/N yet? It could be that the S/N is written on the CPU and they want the picture to get that.
I would try sending them the S/N along with the picture and any other info you have to prove you really have it.

[K03NT3S31N]

Please keep us updated. Which method are you going to use?

[Turbando]

So, I've been trying some SEs using just a Serial Number and a Proof of Purchase and so far I've scored a nice pair of HyperX Cloud Alphas, but recently I got a new GPU for my PC (Which I could SE) and I noticed I could use a new CPU too, having spent so much money on the GPU already I dont feel like forking another 300/400€, that being said I'm trying to SE AMD into sending me a new CPU for free, so far they asked for the PoP, which I made myself "by hand", and a picture of the cpu on my motherboard to which I replied with a corrupted picture.

As usual I'll keep you updated!

thanks for posting, great info!

Did you try this on Intel or just AMD? 
Did they ask for a S/N yet? It could be that the S/N is written on the CPU and they want the picture to get that.
I would try sending them the S/N along with the picture and any other info you have to prove you really have it.

They asked for the S/N on their form, what they're asking now for is a picture of the CPU on the motherboard with the S/N visble.

---

Please keep us updated. Which method are you going to use?

I don't even know yet, I'm just testing the waters

[stealthysnake88]

[quote="Turbando" pid='1119117' dateline='1657019693']
So, I've been trying some SEs using just a Serial Number and a Proof of Purchase and so far I've scored a nice pair of HyperX Cloud Alphas, but recently I got a new GPU for my PC (Which I could SE) and I noticed I could use a new CPU too, having spent so much money on the GPU already I dont feel like forking another 300/400€, that being said I'm trying to SE AMD into sending me a new CPU for free, so far they asked for the PoP, which I made myself "by hand", and a picture of the cpu on my motherboard to which I replied with a corrupted picture.

As usual I'll keep you updated!

thanks for posting, great info!

Did you try this on Intel or just AMD? 
Did they ask for a S/N yet? It could be that the S/N is written on the CPU and they want the picture to get that.
I would try sending them the S/N along with the picture and any other info you have to prove you really have it.

They asked for the S/N on their form, what they're asking now for is a picture of the CPU on the motherboard with the S/N visble.

---

Please keep us updated. Which method are you going to use?

I don't even know yet, I'm just testing the waters

[/quote
Keep on going dude i believe in you

[Turbando]

Update: They want the picture on google drive/icloud, can you think I should send the link to a corrupted pic?

[mothered]

Update: They want the picture on google drive/icloud, can you think I should send the link to a corrupted pic?

If you hadn't already used the corrupted file, you could've changed a few chars In the URL and said It's working perfectly fine on your end.

But given the current Issue Is that they're unable to open the file Itself, do what you've stated above.