[Jojo1980]

EU based.

Order under £500.

Fresh account.

Ordered 4x items, reported 2x missing.

Delivery had to be signed for with weight noted on the postage label.

Took multiple emails back and forth and CC'd their CEO..

They kept refusing the claim, but after about 3-4 emails, they caved in and offered refund for the missing items.

In conclusion..This was my first ever Tommy Hilfiger attempt.

Yes PEB is possible, but be prepared to not let go so easy and continue to pester them with emails.