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Thermaltake SE HELP filter_list
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RE: Thermaltake SE HELP #11
(06-30-2018, 03:47 PM)mothered Wrote:
(06-30-2018, 02:45 PM)skrtja Wrote: Thanks. I'll try to call them on Monday. If anyone has any ideas then drop them!

Upon doing that, please reply with their response and we'll take It from there.

I switched the RMA to a regular RMA. So should I use box method where I send empty box to them? Or should I put something in the box. Or can I ask them why they don't have it in a week and make up a post office receipt? Not completely sure how to go from here.

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RE: Thermaltake SE HELP #12
(07-02-2018, 09:36 PM)skrtja Wrote:
(06-30-2018, 03:47 PM)mothered Wrote:
(06-30-2018, 02:45 PM)skrtja Wrote: Thanks. I'll try to call them on Monday. If anyone has any ideas then drop them!

Upon doing that, please reply with their response and we'll take It from there.

I switched the RMA to a regular RMA. So should I use box method where I send empty box to them? Or should I put something in the box. Or can I ask them why they don't have it in a week and make up a post office receipt? Not completely sure how to go from here.

If you send something random via box, they will pick it up as a joke. If I am correct, they will view the item before making the refund.

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RE: Thermaltake SE HELP #13
@"Mimiakira" won't the shopping company example usps be suspicious there's an empty box? If not I'll just pay the minimum to ship a box.

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RE: Thermaltake SE HELP #14
(07-02-2018, 09:36 PM)skrtja Wrote:
(06-30-2018, 03:47 PM)mothered Wrote:
(06-30-2018, 02:45 PM)skrtja Wrote: Thanks. I'll try to call them on Monday. If anyone has any ideas then drop them!

Upon doing that, please reply with their response and we'll take It from there.

I switched the RMA to a regular RMA. So should I use box method where I send empty box to them? Or should I put something in the box. Or can I ask them why they don't have it in a week and make up a post office receipt? Not completely sure how to go from here.

Use the empty box method.

Although some companies don't check and simply deem the Item as a write-off, generally speaking you've only got one chance at this, so don't take this risk of sending another Item.
[Image: AD83g1A.png]

[+] 1 user Likes mothered's post
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RE: Thermaltake SE HELP #15
(07-03-2018, 04:39 AM)mothered Wrote:
(07-02-2018, 09:36 PM)skrtja Wrote:
(06-30-2018, 03:47 PM)mothered Wrote: Upon doing that, please reply with their response and we'll take It from there.

I switched the RMA to a regular RMA. So should I use box method where I send empty box to them? Or should I put something in the box. Or can I ask them why they don't have it in a week and make up a post office receipt? Not completely sure how to go from here.

Use the empty box method.

Although some companies don't check and simply deem the Item as a write-off, generally speaking you've only got one chance at this, so don't take this risk of sending another Item.

Mothered is right on this and the post above that I made. Give it time and someone should hopefully answered this question for you. At this point, it's a gambling risk issue which, I do not follow.

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RE: Thermaltake SE HELP #16
Pertaining to the empty box method, given goods are weighed on consignment, be sure to match the weight of the Item.

Dry Ice does the job well.
[Image: AD83g1A.png]

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RE: Thermaltake SE HELP #17
(07-03-2018, 05:14 AM)mothered Wrote: Pertaining to the empty box method, given goods are weighed on consignment, be sure to match the weight of the Item.

Dry Ice does the job well.

I don't think I can get ahold of dry ice easily so I think I'll just send an empty box. I'll photoshop the receipt I get so I can make it weigh accordingly and send it to them asking if they got it.

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RE: Thermaltake SE HELP #18
(07-03-2018, 05:36 AM)skrtja Wrote:
(07-03-2018, 05:14 AM)mothered Wrote: Pertaining to the empty box method, given goods are weighed on consignment, be sure to match the weight of the Item.

Dry Ice does the job well.

I don't think I can get ahold of dry ice easily so I think I'll just send an empty box. I'll photoshop the receipt I get so I can make it weigh accordingly and send it to them asking if they got it.

Understood.

Just try and match the weight as close as possible to the Item. Please reply as developments come to hand.
[Image: AD83g1A.png]

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RE: Thermaltake SE HELP #19
(07-03-2018, 05:58 AM)mothered Wrote:
(07-03-2018, 05:36 AM)skrtja Wrote:
(07-03-2018, 05:14 AM)mothered Wrote: Pertaining to the empty box method, given goods are weighed on consignment, be sure to match the weight of the Item.

Dry Ice does the job well.

I don't think I can get ahold of dry ice easily so I think I'll just send an empty box. I'll photoshop the receipt I get so I can make it weigh accordingly and send it to them asking if they got it.

Understood.

Just try and match the weight as close as possible to the Item. Please reply as developments come to hand.

Is it generally best to just send empty box then? I'll just be photoshopping the weight on the receipt.

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RE: Thermaltake SE HELP #20
(07-03-2018, 02:50 PM)skrtja Wrote:
(07-03-2018, 05:58 AM)mothered Wrote:
(07-03-2018, 05:36 AM)skrtja Wrote: I don't think I can get ahold of dry ice easily so I think I'll just send an empty box. I'll photoshop the receipt I get so I can make it weigh accordingly and send it to them asking if they got it.

Understood.

Just try and match the weight as close as possible to the Item. Please reply as developments come to hand.

Is it generally best to just send empty box then? I'll just be photoshopping the weight on the receipt.

It'll still be weighed during transit by the carrier and If It doesn't conform with the (boxed) weight of the Item, you may experience Issues.
[Image: AD83g1A.png]

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