Sunglasshut SE EB 06-05-2023, 10:17 AM
#1
Ordered a pair of sunglasses from them last week (180 GPB) and said that the glasses didn't arrive inside the sunglass case. Got an email this morning asking for ID and pictures of the box which I am okay to send. They also said that the courier may need to pick up the box for an internal investigation. Courier was UPS and I live in UK. What is the likelyhood that they actually come to my house? I know that I dont have to open the door to them, but there could be family in the house at the time and I dont want the driver to come and bother anyone.

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