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Four Years of Service
Posts: 27
Threads: 6
RE: Sunglass Hut SE 08-30-2022, 04:49 PM
#11
(08-30-2022, 04:36 PM)mothered Wrote: (08-30-2022, 02:17 PM)w28ovi Wrote: (Update) The package arrived and I sent an email to Sunglass Hut claiming they were missing from inside the case.
That's the way It's done.
I'd be very surprised If they decline the claim.
Decided to stick with the way that’s been working for everyone. Hoping for the best!
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Eight Years of Service
Posts: 182
Threads: 20
RE: Sunglass Hut SE 08-30-2022, 05:02 PM
#12
(08-30-2022, 04:49 PM)w28ovi Wrote: (08-30-2022, 04:36 PM)mothered Wrote: (08-30-2022, 02:17 PM)w28ovi Wrote: (Update) The package arrived and I sent an email to Sunglass Hut claiming they were missing from inside the case.
That's the way It's done.
I'd be very surprised If they decline the claim.
Decided to stick with the way that’s been working for everyone. Hoping for the best!
Sure it goes just fine, after this one you can go and hit another one of the luxottica brands 👍
Four Years of Service
Posts: 2
Threads: 0
RE: Sunglass Hut SE 08-30-2022, 05:37 PM
#13
Should there be no problem hitting each one of the luxottica brands using the same credentials?
(This post was last modified: 08-30-2022, 05:38 PM by Manny5s.)
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Four Years of Service
Posts: 27
Threads: 6
RE: Sunglass Hut SE 08-30-2022, 06:14 PM
#14
(08-30-2022, 05:02 PM)EbGeeze Wrote: (08-30-2022, 04:49 PM)w28ovi Wrote: (08-30-2022, 04:36 PM)mothered Wrote: That's the way It's done.
I'd be very surprised If they decline the claim.
Decided to stick with the way that’s been working for everyone. Hoping for the best!
Sure it goes just fine, after this one you can go and hit another one of the luxottica brands 👍
Oh yea, that’s next✅
(Update) I received a new email that my return request has been accepted and to print a shipping label to return the package. I am confused as I stated the sunglasses weren’t inside the box. After my original email it said to wait 2 days for a response should I wait to see another email before proceeding with anything or contact them again asking why I was asked to make a return?
(This post was last modified: 08-30-2022, 06:49 PM by w28ovi.)
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Four Years of Service
Posts: 380
Threads: 65
RE: Sunglass Hut SE 08-30-2022, 09:53 PM
#15
(08-30-2022, 06:14 PM)w28ovi Wrote: (08-30-2022, 05:02 PM)EbGeeze Wrote: (08-30-2022, 04:49 PM)w28ovi Wrote: Decided to stick with the way that’s been working for everyone. Hoping for the best!
Sure it goes just fine, after this one you can go and hit another one of the luxottica brands 👍
Oh yea, that’s next✅
(Update) I received a new email that my return request has been accepted and to print a shipping label to return the package. I am confused as I stated the sunglasses weren’t inside the box. After my original email it said to wait 2 days for a response should I wait to see another email before proceeding with anything or contact them again asking why I was asked to make a return?
Call them and complain about this - Clearly shows that their is no responsibility being taken about your expensive issue
Everything you see here is for research purposes only .
Four Years of Service
Posts: 27
Threads: 6
RE: Sunglass Hut SE 08-30-2022, 10:56 PM
#16
(08-30-2022, 09:53 PM)ABC157PLM Wrote: (08-30-2022, 06:14 PM)w28ovi Wrote: (08-30-2022, 05:02 PM)EbGeeze Wrote: Sure it goes just fine, after this one you can go and hit another one of the luxottica brands 👍
Oh yea, that’s next✅
(Update) I received a new email that my return request has been accepted and to print a shipping label to return the package. I am confused as I stated the sunglasses weren’t inside the box. After my original email it said to wait 2 days for a response should I wait to see another email before proceeding with anything or contact them again asking why I was asked to make a return?
Call them and complain about this - Clearly shows that their is no responsibility being taken about your expensive issue
Emailed them and was offered a replacement pair. Argued for a refund and now waiting for a response.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Sunglass Hut SE 08-31-2022, 02:04 AM
#17
(08-30-2022, 10:56 PM)w28ovi Wrote: Argued for a refund and now waiting for a response.
What did you state to request a refund?
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Four Years of Service
Posts: 27
Threads: 6
RE: Sunglass Hut SE 08-31-2022, 02:41 AM
#18
(08-31-2022, 02:04 AM)mothered Wrote: (08-30-2022, 10:56 PM)w28ovi Wrote: Argued for a refund and now waiting for a response.
What did you state to request a refund?
I said that the sunglasses were a gift for my father and his birthday is now passed so they serve no use anymore. Also I said I had to replace them with another gift from somewhere else.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Sunglass Hut SE 08-31-2022, 02:54 AM
#19
(08-31-2022, 02:41 AM)w28ovi Wrote: I said that the sunglasses were a gift for my father and his birthday is now passed so they serve no use anymore. Also I said I had to replace them with another gift from somewhere else.
Absolutely perfect.
Four Years of Service
Posts: 27
Threads: 6
RE: Sunglass Hut SE 08-31-2022, 03:58 AM
#20
(08-31-2022, 02:54 AM)mothered Wrote: (08-31-2022, 02:41 AM)w28ovi Wrote: I said that the sunglasses were a gift for my father and his birthday is now passed so they serve no use anymore. Also I said I had to replace them with another gift from somewhere else.
Absolutely perfect.
Thank you. I’m glad I have been doing things correctly. I have learned a lot since recently joining this community and especially reading your blog mothered.
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