[JoeBarbaro]

Hi,
made a fresh zalando acc and made a 200€ legit order.
After that I purchased a 250€ silver necklace
It arrived inside a small cardboard box that is non-transparent. However you can hear the insides when shaking the box.
Seller is not zalando but a big 3rd party seller on the platform.

Is this still worthy of EBing?

What can I expect?

Thanks for the help
-Joe

[vloud100]

i did this a couple days ago with a different item.
it doesnt matter if it shakes.

i got the refund the same day.

[JoeBarbaro]

i did this a couple days ago with a different item.
it doesnt matter if it shakes.

i got the refund the same day.

I just chatted with a braindead rep and he sent me a legally binding declaration for me to fill out.
Did you undergo the same procedure?

[vloud100]

i did this a couple days ago with a different item.
it doesnt matter if it shakes.

i got the refund the same day.

I just chatted with a braindead rep and he sent me a legally binding declaration for me to fill out.
Did you undergo the same procedure?

yes, i filled it and a couple hours later the guy sent me a confirmation for the refund.
i had previous orders for over 500 euros tho that mightve helped.

[JoeBarbaro]

Update: SE was successful

[JoeBarbaro]

Update: SE was successful

Did you fill that legally binding declaration out and then received the refund?

Yes exactly. Refund was pretty much instant after I sent them the document.

[JoeBarbaro]

Did you fill that legally binding declaration out and then received the refund?

Yes exactly. Refund was pretty much instant after I sent them the document.

Yea, filled one out too. What method did you use? And did you say the package was damaged?

Lol read my thread or the title