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johnnyboiog88 Offline
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Successful JBL SE 03-30-2022, 11:09 PM #1
Hi,

Just a post to say I recently SE'd JBL using the S/N method and even got an upgrade!

I had a Flip 5 s/n and used the classic, battery acid leak, didnt have to send photos as I said it was thrown away and after a couple of days they confirmed they are sending a replacement, but the replacement is a brand new Flip 6 speaker instead!

The customer service was great at every step and they were very pleasant to deal with and had a quick turnaround overall too.  Cool
(This post was last modified: 03-30-2022, 11:09 PM by johnnyboiog88.)
I am but a simple gnome who likes free things, none of this is real. It is all simply fiction.

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Defeat Away
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RE: Successful JBL SE 03-30-2022, 11:26 PM #2
(03-30-2022, 11:09 PM)johnnyboiog88 Wrote: Hi,

Just a post to say I recently SE'd JBL using the S/N method and even got an upgrade!

I had a Flip 5 s/n and used the classic, battery acid leak, didnt have to send photos as I said it was thrown away and after a couple of days they confirmed they are sending a replacement, but the replacement is a brand new Flip 6 speaker instead!

The customer service was great at every step and they were very pleasant to deal with and had a quick turnaround overall too.  Cool
Well done Smile
Spoiler:
[Image: rsz-rufdq6b.png]

The stories and information posted here are artistic works of fiction and falsehood. Only a fool would take anything posted here as fact.

Generally with our forum, I figured this went without saying. However, recent discussion has led me to believe otherwise. People are encouraged to read and follow our rules, especially those regarding illegal content. You have been warned - @Oni

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mothered Offline
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RE: Successful JBL SE 03-31-2022, 01:23 AM #3
A job well done Indeed.

No doubt It will help others SEing under similar circumstances.
Thanks for sharing your experience.
[Image: AD83g1A.png]

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Piero 88 Offline
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RE: Successful JBL SE 03-31-2022, 01:34 AM #4
Hey. Does s/n method mean you never actually had a product to begin with?

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johnnyboiog88 Offline
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RE: Successful JBL SE 03-31-2022, 01:34 AM #5
(03-31-2022, 01:34 AM)Piero 88 Wrote: Hey. Does s/n method mean you never actually had a product to begin with?

Correct. Or that is my understanding of it at least.
I am but a simple gnome who likes free things, none of this is real. It is all simply fiction.

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RE: Successful JBL SE 03-31-2022, 03:39 AM #6
(03-31-2022, 01:34 AM)Piero 88 Wrote: Hey. Does s/n method mean you never actually had a product to begin with?
Yes! It was the norm, but now SEing seems to have shifted to having the product and then doing the SEing
Spoiler:
[Image: rsz-rufdq6b.png]

The stories and information posted here are artistic works of fiction and falsehood. Only a fool would take anything posted here as fact.

Generally with our forum, I figured this went without saying. However, recent discussion has led me to believe otherwise. People are encouraged to read and follow our rules, especially those regarding illegal content. You have been warned - @Oni

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mothered Offline
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RE: Successful JBL SE 03-31-2022, 09:30 AM #7
(03-31-2022, 01:34 AM)Piero 88 Wrote: Hey. Does s/n method mean you never actually had a product to begin with?
Yes.

You obtain a serial number that's still under warranty, and use that to SE the Item It relates to.
[Image: AD83g1A.png]

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prof Offline
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RE: Successful JBL SE 03-31-2022, 11:13 AM #8
(03-30-2022, 11:09 PM)johnnyboiog88 Wrote: Hi,

Just a post to say I recently SE'd JBL using the S/N method and even got an upgrade!

I had a Flip 5 s/n and used the classic, battery acid leak, didnt have to send photos as I said it was thrown away and after a couple of days they confirmed they are sending a replacement, but the replacement is a brand new Flip 6 speaker instead!

The customer service was great at every step and they were very pleasant to deal with and had a quick turnaround overall too.  Cool

How did you get around them asking for an order number or receipt?

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johnnyboiog88 Offline
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RE: Successful JBL SE 03-31-2022, 11:41 AM #9
(03-31-2022, 11:13 AM)prof Wrote:
(03-30-2022, 11:09 PM)johnnyboiog88 Wrote: Hi,

Just a post to say I recently SE'd JBL using the S/N method and even got an upgrade!

I had a Flip 5 s/n and used the classic, battery acid leak, didnt have to send photos as I said it was thrown away and after a couple of days they confirmed they are sending a replacement, but the replacement is a brand new Flip 6 speaker instead!

The customer service was great at every step and they were very pleasant to deal with and had a quick turnaround overall too.  Cool

How did you get around them asking for an order number or receipt?

Made a fake invoice.
I am but a simple gnome who likes free things, none of this is real. It is all simply fiction.

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prof Offline
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RE: Successful JBL SE 03-31-2022, 11:43 AM #10
(03-31-2022, 11:41 AM)johnnyboiog88 Wrote:
(03-31-2022, 11:13 AM)prof Wrote:
(03-30-2022, 11:09 PM)johnnyboiog88 Wrote: Hi,

Just a post to say I recently SE'd JBL using the S/N method and even got an upgrade!

I had a Flip 5 s/n and used the classic, battery acid leak, didnt have to send photos as I said it was thrown away and after a couple of days they confirmed they are sending a replacement, but the replacement is a brand new Flip 6 speaker instead!

The customer service was great at every step and they were very pleasant to deal with and had a quick turnaround overall too.  Cool

How did you get around them asking for an order number or receipt?

Made a fake invoice.
So you told them you bought it from a store, right? Not through JBL directly?

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