[Success] Super easy Oculus/Meta hit

mothered · 01-18-2023, 09:32 PM

(01-18-2023, 02:06 PM)bunnyslippers Wrote: You've definitely misinterpreted my original message, but I can see why.

As you see It.

Back on-topic.

(01-18-2023, 02:30 PM)blamb1 Wrote: Was offered £10 for my pain and suffering but no updates on the lost order

A measly £10?

Well, It's better In your pocket than theirs.

(01-18-2023, 02:30 PM)blamb1 Wrote: denied on the grounds of the destination allegedly being a freight forwarding and they said that they confirmed with their warehouse team that the devices were packed successfully and handed over to the courier intact “

Tell them to provide evidence of the goods enclosed In the package/box at the time It was handed to the carrier.

pelaja · 01-23-2023, 10:52 PM

Sorry guys for the late reply. Let me correct you, I have done multiple refunds on Meta with different credentials, it has always been the same reshipper company but always different addresses and countries, never have I used the same address twice. Meta claims it’s a reshipper even tho UPS page shows it’s an office. I have went ahead with a chargeback dispute as it seems like they are stubborn like Amazon support and will just either ignore you or give you dumb automated replies if you try to reason with them.

yahen35988 · 01-27-2023, 07:39 PM

Just received my order today (EB), went on the chat support and they opened an investigation. what i can say is that Meta support >amazon support by far (they talk fluent english and they look way more careful about the customer)

EquitableEngineer · 01-28-2023, 12:38 AM

(01-27-2023, 07:39 PM)yahen35988 Wrote: Just received my order today (EB), went on the chat support and they opened an investigation. what i can say is that Meta support >amazon support by far (they talk fluent english and they look way more careful about the customer)

Good luck with the SE, success rate for this has been very high.

Nabeshin · 02-01-2023, 12:11 PM

Nice to hear this is still going after almost a whole year!

Redacted · 02-04-2023, 10:42 AM

Today I got my refund declined after about 3 Weeks. Did the normal EB method with a Quest 2 256 GB. They said they checked with their logistics team and the device was inside the box. Luckily they give 30days for return so I will just try it out and send back the coming week

Crack767 · 02-04-2023, 01:19 PM

(02-04-2023, 10:42 AM)Redacted Wrote: Today I got my refund declined after about 3 Weeks. Did the normal EB method with a Quest 2 256 GB. They said they checked with their logistics team and the device was inside the box. Luckily they give 30days for return so I will just try it out and send back the coming week

Which country?

mothered · 02-04-2023, 03:27 PM

(02-04-2023, 10:42 AM)Redacted Wrote: Today I got my refund declined after about 3 Weeks. Did the normal EB method with a Quest 2 256 GB. They said they checked with their logistics team and the device was inside the box.

How did they check It?

Opened the box at the time of packing or otherwise?

yahen35988 · 02-04-2023, 03:40 PM

Still waiting here, it's been 8 days

Redacted · 02-04-2023, 04:04 PM

(02-04-2023, 03:27 PM)mothered Wrote:
(02-04-2023, 10:42 AM)Redacted Wrote: Today I got my refund declined after about 3 Weeks. Did the normal EB method with a Quest 2 256 GB. They said they checked with their logistics team and the device was inside the box.
How did they check It?

Opened the box at the time of packing or otherwise?

Don’t want to fully leak my Country but it’s inside the EU. They just said they checked with their logistics team and told me everything was properly packed and a headset was inside when they send the package out. They send me the email many got that I should go to the police and they will help with investigations. Maybe I could push it but since it’s already been 3 weeks I don’t want to end up having to pay for it in the end, incase they just start ignoring me.