[Nabeshin]

I mean, I don't even know how I can even try to explain something so easy

- Order a Quest 2 with a guest account
- When it arrives, claim completely EB (nothing at all in the parcel) on their support page (I went with chat)
- They asked for photos of the outside and the inside of the box, provided them through the chat
- "We'll start an investigation with UPS"
- Wait 3 days
- We're still investigating but whatever, customer is always right, replacement or refund?
- Your choice, really

Done
Zero PR, zero extra questions, nothing at all but 3 days of silence and a refund.. the label on the package even registered 2kg as weight and yet not a single complain

Just to be on the safe I won't turn this on until this Sunday just to give it a couple days but in case it's blacklisted or something (doubt it but you never know) I'll either:
- play pirated games on it, offline
- buy a new one from any other shop, ask for a legit return and put the blacklisted one in the package

So you basically said you only received an empty parcel box, or did you say that at least the oculus quest box was included but empty? That's very interesting

Parcel completely empty, nothing inside it at all

[ramiz46]

in same way i get from amazon in easy pissy but that oculus pre release sale and i got my oculus quest 2

[eljot88]

Same here. I ordered it and said the box was empty. I was gentle and I was waiting almost 1 week until they refunded me. I ordered also Quest 2 Elite Strap but it came separately, before oculus google, so I had to send it back to do not raise suspicions.

[Defeat]

I mean, I don't even know how I can even try to explain something so easy

- Order a Quest 2 with a guest account
- When it arrives, claim completely EB (nothing at all in the parcel) on their support page (I went with chat)
- They asked for photos of the outside and the inside of the box, provided them through the chat
- "We'll start an investigation with UPS"
- Wait 3 days
- We're still investigating but whatever, customer is always right, replacement or refund?
- Your choice, really

Done
Zero PR, zero extra questions, nothing at all but 3 days of silence and a refund.. the label on the package even registered 2kg as weight and yet not a single complain

Just to be on the safe I won't turn this on until this Sunday just to give it a couple days but in case it's blacklisted or something (doubt it but you never know) I'll either:
- play pirated games on it, offline
- buy a new one from any other shop, ask for a legit return and put the blacklisted one in the package

So you basically said you only received an empty parcel box, or did you say that at least the oculus quest box was included but empty? That's very interesting

Parcel completely empty, nothing inside it at all

UPS hasn't followed up?

[mothered]

in same way i get from amazon in easy pissy but that oculus pre release sale and i got my oculus quest 2

Good work.

Did they open a short Investigation, or was the claim approved with minimal to no disruptions?

[ramiz46]

in same way i get from amazon in easy pissy but that oculus pre release sale and i got my oculus quest 2

Good work.

Did they open a short Investigation, or was the claim approved with minimal to no disruptions?

no bro no investigation their simply DNA work and no further charge back its clean

[mothered]

in same way i get from amazon in easy pissy but that oculus pre release sale and i got my oculus quest 2

Good work.

Did they open a short Investigation, or was the claim approved with minimal to no disruptions?

no bro no investigation their simply DNA work and no further charge back its clean

Very beneficial to know.

Thanks for confirming they're vulnerable to the DNA.

[Nabeshin]

So you basically said you only received an empty parcel box, or did you say that at least the oculus quest box was included but empty? That's very interesting

Parcel completely empty, nothing inside it at all

UPS hasn't followed up?

None at all, and my friend reported using the device since Sunday without any problems at all

[azizouma]

I'm gonna try it, delivery in a few days (still hesitating between the DNA and EB methods). Will keep you in touch

[mothered]

I'm gonna try it, delivery in a few days (still hesitating between the DNA and EB methods). Will keep you in touch

still hesitating between the DNA and EB methods

When the package arrives, the type of verification (If any) on delivery, will allow you to make an Informed decision.