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Four Years of Service
Posts: 331
Threads: 32
RE: [Success] Huawei EB on earbuds 12-21-2022, 10:36 AM
#91
(12-21-2022, 10:34 AM)mothered Wrote: (12-21-2022, 10:32 AM)Alz007 Wrote: (12-21-2022, 10:23 AM)mothered Wrote: Definitely ask them to provide evidence prior to an escalation.
For all you know, they could've made the whole thing up, hence their decision must be justified with proof.
Perfect i will ask them that then. Thanks
You're most welcome.
It's very likely they'll refuse to provide evidence, but don't leave It at that - remain firm with your request.
Okay, I'll tell them that I'll agree to fill out the affidavit only if they provide me with proof of what they're saying so that it doesn't harm a GLS employee. That way they will be "obligated" to me in some way.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: [Success] Huawei EB on earbuds 12-21-2022, 11:14 AM
#92
(12-21-2022, 10:36 AM)Alz007 Wrote: Okay, I'll tell them that I'll agree to fill out the affidavit only if they provide me with proof of what they're saying so that it doesn't harm a GLS employee. That way they will be "obligated" to me in some way.
Although I don't recommend signing an affidavit, you've formulated an excellent approach so In that respect, It's certainly a good move.
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Four Years of Service
Posts: 331
Threads: 32
RE: [Success] Huawei EB on earbuds 12-21-2022, 11:37 AM
#93
(12-21-2022, 11:14 AM)mothered Wrote: (12-21-2022, 10:36 AM)Alz007 Wrote: Okay, I'll tell them that I'll agree to fill out the affidavit only if they provide me with proof of what they're saying so that it doesn't harm a GLS employee. That way they will be "obligated" to me in some way.
Although I don't recommend signing an affidavit, you've formulated an excellent approach so In that respect, It's certainly a good move.
There are too many grey areas in this case. If, despite everything, I ask for the evidence and after the escalation of the case I will give up, I don't want to risk anything for 70 euros
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: [Success] Huawei EB on earbuds 12-21-2022, 11:57 AM
#94
(12-21-2022, 11:37 AM)Alz007 Wrote: (12-21-2022, 11:14 AM)mothered Wrote: (12-21-2022, 10:36 AM)Alz007 Wrote: Okay, I'll tell them that I'll agree to fill out the affidavit only if they provide me with proof of what they're saying so that it doesn't harm a GLS employee. That way they will be "obligated" to me in some way.
Although I don't recommend signing an affidavit, you've formulated an excellent approach so In that respect, It's certainly a good move.
There are too many grey areas in this case. If, despite everything, I ask for the evidence and after the escalation of the case I will give up, I don't want to risk anything for 70 euros
Understood and agreed.
The Item value Is not worthy of putting a dent on your account.
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