[Success] Huawei EB on earbuds

Crixus92 · 11-26-2022, 06:39 PM

client service

First of all, we would like to inform you that the complaints department has tried to contact you several times by telephone without success.

Following the processing and follow-up of your case, it turned out that your order was indeed sent in the package with the tracking number.

As a result, we will need additional steps to be able to complete the processing of your file.

For this, we invite you to file a complaint with the competent authorities and send us a copy by replying to this e-mail.

stealthysnake88 · 11-26-2022, 08:51 PM

(11-25-2022, 12:38 AM)Crixus92 Wrote: I tried on the latest earbuds 2 and was asked pr

You was asked for a pr?
fs

mothered · 11-27-2022, 02:24 AM

(11-26-2022, 06:39 PM)Crixus92 Wrote: it turned out that your order was indeed sent in the package with the tracking number.

Ask them to email you evidence of their findings.

Crixus92 · 11-28-2022, 01:37 AM

(11-27-2022, 02:24 AM)mothered Wrote:
(11-26-2022, 06:39 PM)Crixus92 Wrote: it turned out that your order was indeed sent in the package with the tracking number.
Ask them to email you evidence of their findings.

Okay i send the mail and i'm waiting

mothered · 11-28-2022, 02:07 AM

(11-28-2022, 01:37 AM)Crixus92 Wrote:
(11-27-2022, 02:24 AM)mothered Wrote:
(11-26-2022, 06:39 PM)Crixus92 Wrote: it turned out that your order was indeed sent in the package with the tracking number.
Ask them to email you evidence of their findings.
Okay i send the mail and i'm waiting

Good.

Please reply the moment you receive their response.

stealthysnake88 · 11-28-2022, 11:36 PM

Huawei are being a pain still dont know when they will help.

mothered · 11-29-2022, 03:11 AM

(11-28-2022, 11:36 PM)djduderizx Wrote: Huawei are being a pain still dont know when they will help.

Did you receive any replies since your last post?

Ordnael92 · 11-29-2022, 09:28 AM

(11-26-2022, 06:39 PM)Crixus92 Wrote: Following the processing and follow-up of your case, it turned out that your order was indeed sent in the package with the tracking number.

From the way they're wording it, it sounds like you claimed the whole package was empty rather than just the earbuds and charging case missing.

stealthysnake88 · 11-29-2022, 08:04 PM

(11-29-2022, 03:11 AM)mothered Wrote:
(11-28-2022, 11:36 PM)djduderizx Wrote: Huawei are being a pain still dont know when they will help.
Did you receive any replies since your last post?

Yes, they are not giving me a time date just saying they're working on it..

mothered · 11-30-2022, 02:28 AM

(11-29-2022, 08:04 PM)djduderizx Wrote:
(11-29-2022, 03:11 AM)mothered Wrote:
(11-28-2022, 11:36 PM)djduderizx Wrote: Huawei are being a pain still dont know when they will help.
Did you receive any replies since your last post?
Yes, they are not giving me a time date just saying they're working on it..

Do not give up - that's what they're hoping for.

Keep contacting them, even If It drags on for an entire month.

[Success] Huawei EB on earbuds
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