SteelSeries Headphone SE - HELP 09-26-2022, 08:34 PM
#1
My first ever SE.
So I've found a serial number and managed to forge a POP for a pair of SteelSeries headphones. They havent asked me for POP yet but they should soon which I am prepared for. What I am not prepared for however is what to do afterwards, i.e. they may ask me to send back the headphones (which I don't have) or take a POD video or perhaps something else still.
Any help would be appreciated or maybe even an excuse to dispose of them.
Quick Side Note - (their policy on warranty returns)
For all warranty claims a valid proof of purchase is required.
Upon approval, the specialist will instruct you with one, or both, of the steps below:
Destroy on Site: You will be provided with instructions on how to physically destroy the product. It is important that you do not recycle the product until you receive a replacement. (See below for information on recycling)
Return Process: You may be required to ship the product in. This may include shipping in a destroyed product.
So I've found a serial number and managed to forge a POP for a pair of SteelSeries headphones. They havent asked me for POP yet but they should soon which I am prepared for. What I am not prepared for however is what to do afterwards, i.e. they may ask me to send back the headphones (which I don't have) or take a POD video or perhaps something else still.
Any help would be appreciated or maybe even an excuse to dispose of them.
Quick Side Note - (their policy on warranty returns)
For all warranty claims a valid proof of purchase is required.
Upon approval, the specialist will instruct you with one, or both, of the steps below:
Destroy on Site: You will be provided with instructions on how to physically destroy the product. It is important that you do not recycle the product until you receive a replacement. (See below for information on recycling)
Return Process: You may be required to ship the product in. This may include shipping in a destroyed product.
(This post was last modified: 09-26-2022, 09:00 PM by sko.)

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