[KinoRF]

I told them that I don't have an email or apple id and they said we can't continue without it and I need to go instore to resolve my issue

I understand that part.

I'm referring to this:

a smoking phone is too serious

What were the events of the SE Itself?

I said the screen went black and it started smoking and the phone stopped working

[mothered]

I said the screen went black and it started smoking and the phone stopped working

Thanks for that.

It's common sense that an Apple ID has no relevance to claiming a faulty Item as described. Ask them what they need In terms of the faulty phone Itself. Photographic evidence? The phone be returned? And so forth.

[Antkap]

How can u fully do this serial number method on apple products. If u get a refund on this could u help me out? Thanks