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Four Years of Service
Posts: 55
Threads: 8
RE: Se GPU 04-05-2022, 12:11 PM
#11
(04-05-2022, 12:07 PM)mothered Wrote: (04-05-2022, 11:06 AM)savana88 Wrote: they asked to send photos of the package and the wrong item received, is this normal?
It's a commonality as of late.
Did they purely request photos of the package and the wrong Item, and no other specifics?
yes exactly, photos of the shipping label, of the package and also of the barcodes of the wrong item
@
mothered
thanks once again, everything went smoothly 😁
(This post was last modified: 04-05-2022, 12:22 PM by savana88.)
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Se GPU 04-05-2022, 12:31 PM
#12
(04-05-2022, 12:11 PM)savana88 Wrote: @mothered
thanks once again, everything went smoothly 😁
Great to read, well done.
And It's my pleasure to be of help.
Four Years of Service
Posts: 55
Threads: 8
RE: Se GPU 04-05-2022, 12:33 PM
#13
(04-05-2022, 12:31 PM)mothered Wrote: (04-05-2022, 12:11 PM)savana88 Wrote: @mothered
thanks once again, everything went smoothly 😁
Great to read, well done.
And It's my pleasure to be of help.
In the end I put two wrong articles because I was in a hurry, luckily it went well
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Se GPU 04-05-2022, 12:47 PM
#14
(04-05-2022, 12:33 PM)savana88 Wrote: In the end I put two wrong articles because I was in a hurry, luckily it went well
Going by your recent posts, It's only been 1-2 hours of questioning and addressing the events of the wrong Item, so I'd say the rep didn't thoroughly assess the claim.
At the end of the day, It succeeded and that's all that matters.