[Mong500n]

Has anyone got any experience with Ebuyer?

I know they have CCTV for packing etc, I plan to use EB method on an SSD with an item weight of 49g. Ordered just now with arrival tomorrow.

[Mong500n]

Update:

I received the device and had to wait until yesterday to open a claim, they asked for photos of the box etc, today they reached out to say:
“I have chased the problem further with our Yodel account manager and we are going to be able to process the claim for you.

All you need to do is fill in the attached copy of the Yodel disclaimer form with the above information, the disclaimer form would also require a physical signature.

Please complete the attached form and send it back to me either by post or scanned and attached to an email within the next 7 days so Yodel can process the claim.”

Which is strange since I did EB, why are they claiming through yodel? However, looks like the SE is a success.

@mothered

[mothered]

Update:

I received the device and had to wait until yesterday to open a claim, they asked for photos of the box etc, today they reached out to say:
“I have chased the problem further with our Yodel account manager and we are going to be able to process the claim for you.

All you need to do is fill in the attached copy of the Yodel disclaimer form with the above information, the disclaimer form would also require a physical signature.

Please complete the attached form and send it back to me either by post or scanned and attached to an email within the next 7 days so Yodel can process the claim.”

Which is strange since I did EB, why are they claiming through yodel?  However, looks like the SE is a success.

@mothered

What type of document are they requesting you to sign?

[Mong500n]

Update:

I received the device and had to wait until yesterday to open a claim, they asked for photos of the box etc, today they reached out to say:
“I have chased the problem further with our Yodel account manager and we are going to be able to process the claim for you.

All you need to do is fill in the attached copy of the Yodel disclaimer form with the above information, the disclaimer form would also require a physical signature.

Please complete the attached form and send it back to me either by post or scanned and attached to an email within the next 7 days so Yodel can process the claim.”

Which is strange since I did EB, why are they claiming through yodel?  However, looks like the SE is a success.

@mothered

What type of document are they requesting you to sign?

It’s titled, on receipt of goods disclaimer form

[ruonis55]

I think that is nothing special. I google'd the form, it looks something like the zalando forms for getting the refund, you have to fill it to get your refund processed, the form is nothing special.

[Mong500n]

I think that is nothing special. I google'd the form, it looks something like the zalando forms for getting the refund, you have to fill it to get your refund processed, the form is nothing special.

Yeah I just think they might be pulling a sneaky on Yodel, I have already signed it all etc. cheers for info.

[mothered]

It’s titled, on receipt of goods disclaimer form

It's not legally binding, so you've done the right thing by signing It.

[Jm.786]

Has anyone got any experience with Ebuyer?

I know they have CCTV for packing etc, I plan to use EB method on an SSD with an item weight of 49g. Ordered just now with arrival tomorrow.

what was the value of the product if you dont mind me asking

[Mong500n]

Has anyone got any experience with Ebuyer?

I know they have CCTV for packing etc, I plan to use EB method on an SSD with an item weight of 49g. Ordered just now with arrival tomorrow.

what was the value of the product if you dont mind me asking

£260

[mothered]

@Mong500n, what was the outcome?