[KingC33]

Hi,



So I've recently jumped into SE'ing and have been returning different items in place of refunds etc.



But i bought a phone off amazon and it genuinely got stolen from the box before I received it as the box was there but no phone, I contacted amazon and they conducted an investigation (with a following email saying my account has a high amount of returns/refunds but only having 1-2, with 1 being genuine).
I have proof the packaging they used was beyond inadequate, as it was one of those folding in boxes meant for multiple orders, but allows for anyone to look inside and open without damage.  As well as no signature beign required for a £600+ phone.


I have alternate accounts and was wondering if during this investigation could they possibly uncover what I've done and choose not to replace my stolen phone?

This was done on my main account with probably 2-3k+ total transacitons and an age of 5-6 years.



Am I fucked?

So....what was the outcome?

They asked for a police report and a picture of it.
Police refused to let me take a picture so just got really angry over livechat and they sent a replacement.

I did notice however, their tune changed instantly for a replacement phone when I specified I wanted a replacement and not a refund.

Bright side is I can use the IMEI number of my stolen one to SE it off the manufacturers website