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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: SE DELL alienware aurora 09-05-2022, 04:48 PM
#11
(09-05-2022, 04:38 PM)pasqui Wrote: on the dell store i bought a computer 4 years ago
and ship with dhl
on the acer store i never bought anything.
can you give me some advice if you already have experience?
Check my previous posts:
(09-05-2022, 03:12 AM)mothered Wrote: Dell offers an Advanced Exchange service, whereby they ship a replacement unit In advance, and you return the (seemingly) defective product.
See If It applies to your purchase.
(09-05-2022, 03:12 AM)mothered Wrote: What type of verification will be required on receipt of goods?
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Four Years of Service
Posts: 582
Threads: 20
RE: SE DELL alienware aurora 10-15-2022, 06:30 PM
#12
(09-05-2022, 03:12 AM)mothered Wrote: (09-04-2022, 08:18 PM)pasqui Wrote: If Dell is too hard
Dell offers an Advanced Exchange service, whereby they ship a replacement unit In advance, and you return the (seemingly) defective product.
See If It applies to your purchase.
Hi @
mothered, is this still a thing?
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Four Years of Service
Posts: 52
Threads: 4
RE: SE DELL alienware aurora 10-15-2022, 07:03 PM
#13
(10-15-2022, 06:30 PM)Fagottino89 Wrote: (09-05-2022, 03:12 AM)mothered Wrote: (09-04-2022, 08:18 PM)pasqui Wrote: If Dell is too hard
Dell offers an Advanced Exchange service, whereby they ship a replacement unit In advance, and you return the (seemingly) defective product.
See If It applies to your purchase.
Hi @mothered, is this still a thing?
just check if thats a option for you. It was for me.
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Four Years of Service
Posts: 582
Threads: 20
RE: SE DELL alienware aurora 10-16-2022, 12:53 AM
#14
(10-15-2022, 07:03 PM)kingemma02 Wrote: (10-15-2022, 06:30 PM)Fagottino89 Wrote: (09-05-2022, 03:12 AM)mothered Wrote: Dell offers an Advanced Exchange service, whereby they ship a replacement unit In advance, and you return the (seemingly) defective product.
See If It applies to your purchase.
Hi @mothered, is this still a thing?
just check if thats a option for you. It was for me.
I don’t understand how to do that, I don’t know the service tag method itself that must be the one used for this SE if i am not wrong
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: SE DELL alienware aurora 10-16-2022, 01:26 AM
#15
(10-15-2022, 06:30 PM)Fagottino89 Wrote: (09-05-2022, 03:12 AM)mothered Wrote: (09-04-2022, 08:18 PM)pasqui Wrote: If Dell is too hard
Dell offers an Advanced Exchange service, whereby they ship a replacement unit In advance, and you return the (seemingly) defective product.
See If It applies to your purchase.
Hi @mothered, is this still a thing?
Yes It Is.
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Four Years of Service
Posts: 582
Threads: 20
RE: SE DELL alienware aurora 10-16-2022, 08:50 AM
#16
(10-16-2022, 01:26 AM)mothered Wrote: (10-15-2022, 06:30 PM)Fagottino89 Wrote: (09-05-2022, 03:12 AM)mothered Wrote: Dell offers an Advanced Exchange service, whereby they ship a replacement unit In advance, and you return the (seemingly) defective product.
See If It applies to your purchase.
Hi @mothered, is this still a thing?
Yes It Is.
Is the service tag method just another way of saying the SN method? I was looking on your blog for better explanations but couldn’t find anything in particular
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: SE DELL alienware aurora 10-16-2022, 09:51 AM
#17
(10-16-2022, 08:50 AM)Fagottino89 Wrote: Is the service tag method just another way of saying the SN method?
Yes, It's performed In a similar fashion to the serial number method.
Either use a valid service tag or a serial number for the warranty claim.
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