[ms2296]

I got the item today contacted curry’s with wrong item and they said they have scheduled a collection for it and then they will send a replacement after the item I send them have been confirmed and sent back. I was asking just for the refund but the rep was adamant on the replacement due to their “limitations” They’re saying it will take up to 14days

Very good to read, well done.

Do you have a record of the conversation from the rep confirming the events above?

Yeah I do just in case of anything I’ll update further

[mothered]

I got the item today contacted curry’s with wrong item and they said they have scheduled a collection for it and then they will send a replacement after the item I send them have been confirmed and sent back. I was asking just for the refund but the rep was adamant on the replacement due to their “limitations” They’re saying it will take up to 14days

Very good to read, well done.

Do you have a record of the conversation from the rep confirming the events above?

Yeah I do just in case of anything I’ll update further

Excellent.

Do keep us updated as developments unfold.

[ms2296]

Just got an update today, after a while of investigation, my refund has been processed and my se was successful. Took about under 4 weeks in total.