S/N for logitech g933 needed

moneymaker6660 · 10-03-2018, 09:42 AM

Hey guys, Logitech got back to me, and they sent me this.

My name is Wella, I understand that you would like assistance with your G933 Artemis Spectrum Wireless 7.1 Surround Gaming Headset.

We're sorry for the delay. If all the troubleshooting steps failed to fix it, this is already a hardware issue and we can offer you a replacement if your device is still within warranty.

However, as per validating the serial number you provided, it shows that this is a G903 Wired/Wireless Gaming Mouse .

For us to update your account information please provide the information that we need :

Warranty information:
- Product PID or S/N number:
- Product P/N number:
- Product M/N number:

Shipping information:
- First Name:
- - Last Name:
- Company (if any):
- - Address:
- Postal Code:
- - City:
- County/State (if any):
- - Country:
- Telephone Number (including country code):

What is P/N and M/N? I've only got S/N that too off mothered. I think mothered made a bit of a mistake and gave me a different s/n. It says in the email it was for a mouse rather than the headset. I don't really use a PC for gaming too. Is there anyway to recover this?
I may tell them I gave the s/n of the mouse as I couldn't find the s/n on the actual headset, as I didn't think it would make any difference. You know play the dumb card.

knightrider558 · 10-04-2018, 05:17 AM

(10-03-2018, 09:42 AM)moneymaker6660 Wrote: Hey guys, Logitech got back to me, and they sent me this.

My name is Wella, I understand that you would like assistance with your G933 Artemis Spectrum Wireless 7.1 Surround Gaming Headset.

We're sorry for the delay. If all the troubleshooting steps failed to fix it, this is already a hardware issue and we can offer you a replacement if your device is still within warranty.

However, as per validating the serial number you provided, it shows that this is a G903 Wired/Wireless Gaming Mouse .

For us to update your account information please provide the information that we need :

Warranty information:
- Product PID or S/N number:
- Product P/N number:
- Product M/N number:

Shipping information:
- First Name:
- - Last Name:
- Company (if any):
- - Address:
- Postal Code:
- - City:
- County/State (if any):
- - Country:
- Telephone Number (including country code):

What is P/N and M/N? I've only got S/N that too off mothered. I think mothered made a bit of a mistake and gave me a different s/n. It says in the email it was for a mouse rather than the headset. I don't really use a PC for gaming too. Is there anyway to recover this?
I may tell them I gave the s/n of the mouse as I couldn't find the s/n on the actual headset, as I didn't think it would make any difference. You know play the dumb ****.

hahaha, you did a mistake, In the SE you said your headphone broke but serial matched with the MOUSE G903, Always check the serial on their website first before SE. anyways I think you need to start it over again with MOUSE or find the serial no for Headphone.
S/N = serial no.
P/N = Product no.
M/N = Manufacturing no. ( I guess)

karoloydi · 10-04-2018, 08:22 AM

The serial number generator works. My SE for G933 got through yesterday. There is a link on one of the threads. Look for it. Make sure you validate it on Logitech website first.
I think P/N changes depending on the color of your headset. Or it's M/N. I can't remember.

moneymaker6660 · 10-04-2018, 11:19 AM

(10-04-2018, 05:17 AM)knightrider558 Wrote:
(10-03-2018, 09:42 AM)moneymaker6660 Wrote: Hey guys, Logitech got back to me, and they sent me this.

My name is Wella, I understand that you would like assistance with your G933 Artemis Spectrum Wireless 7.1 Surround Gaming Headset.

We're sorry for the delay. If all the troubleshooting steps failed to fix it, this is already a hardware issue and we can offer you a replacement if your device is still within warranty.

However, as per validating the serial number you provided, it shows that this is a G903 Wired/Wireless Gaming Mouse .

For us to update your account information please provide the information that we need :

Warranty information:
- Product PID or S/N number:
- Product P/N number:
- Product M/N number:

Shipping information:
- First Name:
- - Last Name:
- Company (if any):
- - Address:
- Postal Code:
- - City:
- County/State (if any):
- - Country:
- Telephone Number (including country code):

What is P/N and M/N? I've only got S/N that too off mothered. I think mothered made a bit of a mistake and gave me a different s/n. It says in the email it was for a mouse rather than the headset. I don't really use a PC for gaming too. Is there anyway to recover this?
I may tell them I gave the s/n of the mouse as I couldn't find the s/n on the actual headset, as I didn't think it would make any difference. You know play the dumb ****.

hahaha, you did a mistake, In the SE you said your headphone broke but serial matched with the MOUSE G903, Always check the serial on their website first before SE. anyways I think you need to start it over again with MOUSE or find the serial no for Headphone.
S/N = serial no.
P/N = Product no.
M/N = Manufacturing no. ( I guess)