[GeniLoyd]

Hello *,

I am sorry to hear about the issue you have faced with the delivery of one of the item you ordered.

As this concerns your account security and is also related to the delivery of the item.

We need you to call us over the phone with the details of the order #.

We're happy to help you over the phone. Please visit the following link, enter your phone number through the Phone tab, and we'll call you:

https://www.amazon.com/gp/help/customer/contact-us

We're available 24 hours a day, seven days a week.

We'd appreciate your feedback. Please use the buttons below to vote about your experience today.

ME: So what do I tell them over the phone?? I want to be prepared, so I give them the order number, and if they tell me it's invalid what do I tell them???

I want to be like an angry customer.

[Harryler100]

dont think theyll look further if the number you give is incorrect. surely theyll just say they cant do anything

[Parliament]

Why are you contacting Amazon with a fake receipt?

The whole "fake POP" method is that you're contacting the manufacturer (apple) saying you purchased it off Amazon and they can't (most of the time, or won't) verify if it's a real order ID and trust you because the receipt looks real.

[GeniLoyd]

Why are you contacting Amazon with a fake receipt?

The whole "fake POP" method is that you're contacting the manufacturer (apple) saying you purchased it off Amazon and they can't (most of the time, or won't) verify if it's a real order ID and trust you because the receipt looks real.

So I contact Apple?

[Parliament]

Why are you contacting Amazon with a fake receipt?

The whole "fake POP" method is that you're contacting the manufacturer (apple) saying you purchased it off Amazon and they can't (most of the time, or won't) verify if it's a real order ID and trust you because the receipt looks real.

So I contact Apple?

Yes, however Apple is very tricky to SE if you're not experienced. I attempted recently to SE Apple and was told to return to Amazon which I bypassed. They usually won't ask for the POP. I had a very good supervisor who I felt would skip protocol and give me a replacement but my line dropped (big rip) and I recalled, transferred to a supervisor who I know was not gonna budge as he was not at all understanding.

Your only go with Apple is a good rep or boxing (if sending back) which may not work if Apple does not take liability.

Use this thread as a example, if you aren't already.

[GeniLoyd]

Why are you contacting Amazon with a fake receipt?

The whole "fake POP" method is that you're contacting the manufacturer (apple) saying you purchased it off Amazon and they can't (most of the time, or won't) verify if it's a real order ID and trust you because the receipt looks real.

So I contact Apple?

Yes, however Apple is very tricky to SE if you're not experienced.  I attempted recently to SE Apple and was told to return to Amazon which I bypassed. They usually won't ask for the POP. I had a very good supervisor who I felt would skip protocol and give me a replacement but my line dropped (big rip) and I recalled, transferred to a supervisor who I know was not gonna budge as he was not at all understanding.

Your only go with Apple is a good rep or boxing (if sending back) which may not work if Apple does not take liability.

Use this thread as a example, if you aren't already.

Looks like i need a serial number, no serial number no airpods....

[Parliament]

So I contact Apple?

Yes, however Apple is very tricky to SE if you're not experienced.  I attempted recently to SE Apple and was told to return to Amazon which I bypassed. They usually won't ask for the POP. I had a very good supervisor who I felt would skip protocol and give me a replacement but my line dropped (big rip) and I recalled, transferred to a supervisor who I know was not gonna budge as he was not at all understanding.

Your only go with Apple is a good rep or boxing (if sending back) which may not work if Apple does not take liability.

Use this thread as a example, if you aren't already.

Looks like i need a serial number, no serial number no airpods....

Yes, you do. Find one on eBay etc. It's really not that hard

[GeniLoyd]

OK, so I got a serial number and did everything all I need is a POP. hoefully apple will get me it, ima. try se them again.

[bburnsey]

good luck I have genuine serial number and genuine POP and im still struggling

[Jay875]

EBay is your friend for serial numbers or you can even go to an actual retail store and take photos of serial numbers.