Refund though locked by Ofm Amazon 06-02-2022, 09:11 PM
#1
Hello.
Please someone help me with next actions to try get refund.
My ftid was delivered 04 may and after 12 days I got ofm@Amazon email about closing account. I speak with them, said that please refund my 1195$ for returned items, they said wait 2-4 weeks for processing items at warehouse.
Yesterday after 28 days I email then again with some SE about passed days and my refund but got same answer -
I'm sorry about this delay, but we can only issue a refund once the item has been processed by our returns team.
Once the carrier has received your return package, it can take up to two weeks for it to arrive and process at our returns center.
As soon as it's processed, we'll request a refund to your payment method and send you an email confirmation. If you don't hear from our returns center by 2 to 4 weeks from return date, please write back so we can find out what happened.@
I will try call tomorrow but I getting lost confidence. please help me how to push them for refund? thanks
Please someone help me with next actions to try get refund.
My ftid was delivered 04 may and after 12 days I got ofm@Amazon email about closing account. I speak with them, said that please refund my 1195$ for returned items, they said wait 2-4 weeks for processing items at warehouse.
Yesterday after 28 days I email then again with some SE about passed days and my refund but got same answer -
I'm sorry about this delay, but we can only issue a refund once the item has been processed by our returns team.
Once the carrier has received your return package, it can take up to two weeks for it to arrive and process at our returns center.
As soon as it's processed, we'll request a refund to your payment method and send you an email confirmation. If you don't hear from our returns center by 2 to 4 weeks from return date, please write back so we can find out what happened.@
I will try call tomorrow but I getting lost confidence. please help me how to push them for refund? thanks

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