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Refund Question - how do I go about this filter_list
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Refund Question - how do I go about this #1
So I’ve ordered 2 things, was planning to do the partial method but they’ve shipped in 2 different boxes, the thing I want is coming first, do I say there’s an empty box? Before the other item arrives, or do I wait until both items have arrived then make a claim, I’m still only planning to refund item A and not item B.

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RE: Refund Question - how do I go about this #2
Quote:the thing I want is coming first, do I say there’s an empty box? Before the other item arrives, or do I wait until both items have arrived then make a claim
The arrival of the other consignment, has no relevance to the one you're planning to SE.

It's human nature to Immediately open and check your goods the moment they arrive, so hit the SE when you receive the package. Will you be using the missing Item method? If so, please provide the weight.
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RE: Refund Question - how do I go about this #3
(05-10-2021, 04:42 AM)mothered Wrote:
Quote:the thing I want is coming first, do I say there’s an empty box? Before the other item arrives, or do I wait until both items have arrived then make a claim
The arrival of the other consignment, has no relevance to the one you're planning to SE.

It's human nature to Immediately open and check your goods the moment they arrive, so hit the SE when you receive the package. Will you be using the missing Item method? If so, please provide the weight.


No idea what the weight is, it’s clothes so it would be pretty light.

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RE: Refund Question - how do I go about this #4
(05-10-2021, 08:06 AM)qEpsilon Wrote: it’s clothes so it would be pretty light.
It can also be heavy enough to register a weight on consignment, hence render the SE a failure If an Investigation Is opened.
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RE: Refund Question - how do I go about this #5
(05-10-2021, 10:34 AM)mothered Wrote:
(05-10-2021, 08:06 AM)qEpsilon Wrote: it’s clothes so it would be pretty light.
It can also be heavy enough to register a weight on consignment, hence render the SE a failure If an Investigation Is opened.

oh damn, ive already gone ahead with the EB method.
also a few questions, in EB, does it literally mean EVERYTHING is gone from the box, or just the product i want?

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RE: Refund Question - how do I go about this #6
(05-10-2021, 04:37 PM)qEpsilon Wrote: also a few questions, in EB, does it literally mean EVERYTHING  is gone from the box, or just the product i want?
If It's just the one product you're planning to SE, then only claim that was missing and nothing else.
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RE: Refund Question - how do I go about this #7
(05-11-2021, 03:44 AM)mothered Wrote:
(05-10-2021, 04:37 PM)qEpsilon Wrote: also a few questions, in EB, does it literally mean EVERYTHING  is gone from the box, or just the product i want?
If It's just the one product you're planning to SE, then only claim that was missing and nothing else.

Oh yes I ment stuff like there’s normally stickers, papers and what not, I ment to say are those missing, I think you thought I was referring to another item I bought.

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RE: Refund Question - how do I go about this #8
(05-11-2021, 08:10 AM)qEpsilon Wrote: Oh yes I ment stuff like there’s normally stickers, papers and what not, I ment to say are those missing, I think you thought I was referring to another item I bought.
I thought that the product contained some accessories (In the same box) that you don't need/want, hence you were solely referring to the main Item.

For example, a CPU & fan and you'd only wish to SE the CPU Itself. Anyway, In answer to your question and as already mentioned, just say that the Item was missing.
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RE: Refund Question - how do I go about this #9
(05-11-2021, 09:16 AM)mothered Wrote:
(05-11-2021, 08:10 AM)qEpsilon Wrote: Oh yes I ment stuff like there’s normally stickers, papers and what not, I ment to say are those missing, I think you thought I was referring to another item I bought.
I thought that the product contained some accessories (In the same box) that you don't need/want, hence you were solely referring to the main Item.

For example, a CPU & fan and you'd only wish to SE the CPU Itself. Anyway, In answer to your question and as already mentioned, just say that the Item was missing.
alright sure, thanks

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RE: Refund Question - how do I go about this #10
(05-11-2021, 04:10 PM)qEpsilon Wrote: alright sure, thanks
You're welcome.

Please keep us updated as developments unfold.
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