(10-10-2022, 01:33 AM)HH011210602 Wrote: If u claim dna they open an investigation with ups.
Due to the nature of the DNA, an Investigation Is triggered a lot more often than not.
There's no cause for concern - It's simply part of protocol to move forward with the claim.
(10-10-2022, 01:33 AM)HH011210602 Wrote: As signature is required upon delivery
A useless form of verification.
Obviously fake sign It with a name that's somewhat legible. As such, when It's cross-checked, It will not be associated with yours, hence "you" didn't sign the delivery.
(10-10-2022, 01:33 AM)HH011210602 Wrote: the investigation fails and they don’t refund you.
Obviously not - It applies to every company.
That said, just because It failed, It doesn't necessarily mean the correct decision was made. Evidence must be collected, assessed and questioned by the SE'er and If need be, request an escalation/re-escalation.
(10-10-2022, 01:33 AM)HH011210602 Wrote: It’s been tried before i don’t know why the other guy keeps saying it’s possible.
Based on all the above, It's definitely possible.
If they're liable for lost shipments, the DNA Is good to go. It's no different to filing a legit claim - you're well within your rights to refund goods you haven't received. An SE Is based on the same principle.