[mothered]

Currently in the process of a Uniqlo refund, let’s hope it goes through.

Good luck.

[Seeeeee]

Best buy - espresso machine - $750 - DNA - fresh acc

[Ashitbag]

Best buy - espresso machine - $750 - DNA - fresh acc

Was it a complicated process? I could do with a new coffee machine.

[ethmoney6]

Best buy - espresso machine - $750 - DNA - fresh acc

Which shop?

[yeen]

Best buy

Which shop?

?

[Seeeeee]

Best buy - espresso machine - $750 - DNA - fresh acc

Was it a complicated process? I could do with a new coffee machine.

They dumped it at my porch, and took a picture, about 10 minutes later I contacted support saying I didn't get it, they didn't even check, instantly asked if I wanted a reship or refund. Zero effort, it was almost funny.

[Selmavw]

Best buy - espresso machine - $750 - DNA - fresh acc

Was it a complicated process? I could do with a new coffee machine.

They dumped it at my porch, and took a picture, about 10 minutes later I contacted support saying I didn't get it, they didn't even check, instantly asked if I wanted a reship or refund.  Zero effort, it was almost funny.

Wow so they basically SE'ed themselves. Good thing you didn't let this perfect opportunity slip.
Having good coffee everyday is so nice to have.

[Spatialize]

1. Zappos, 2 Items DNA, ~$350 total
2. Backcountry, 2 Items DNA, ~$500 total
3. Levi's, 4 items DNA, ~$400 total
4. Madewell, 1 item DNA, ~200 total
5. Hoka, 2 items DNA, ~$300 total -------was not successful
6. Gymshark, 6 items PEB, $300
7. Myprotein, 1 item --- spoiled, $60
8. Corporate Restaurants on Delivery App, multiple items, pork method, <$100

Feel free to post your SEs as well. Open to discussion and sharing info.

I’m planning to hit at Backcountry, did you have any previous orders or did you make a new account? Also I heard that they are not liable for lost orders
Thanks!

[mothered]

I’m planning to hit at Backcountry
Also I heard that they are not liable for lost orders

Where did you read that?

[Mikuballo]

I had a fun fail today. Grabbed a Sonos SN off eBay to start a warranty claim but the live chat agent told me… that the SN had already been used for attempted returns several times in the last two days. Oops.

Lesson learned: only use serial numbers from very very recent eBay ads so you minimize the chances of them having already been used for SE…

How does the SN work? As I’ve got a serial number of a fairly new MacBook… do I just message apple say it’s broken and they will send one to my address ? Even tho I haven’t got a clue where the actual mac is in the county

Essentially yes. But I personally wouldn't touch Apple with a ten foot pole as of today. Waste of time and their customer service has become an angering, pitiful joke.

---

Some recent successes:

Sonos Sub, SN + envelope method, $900
Sonos Beam, SN + envelope method, $500
Google Pixel Buds Pro, SN + empty envelope method, $200
Jlab earphones, SN method, no RMA needed, $100
Jlab headphones, SN method, no RMA needed, $100
Sephora (Dyson Airwrap), empty envelope method, $900 (claim took over a month of continuous follow-ups, do not recommend)

Some recent fails:

Hiboy electric scooter: SN method worked all summer long, manufacturer now cross-checking invoices, which means we cannot use fake invoices anymore. Excellent customer service anyway
Anker Nebula projector: SN + disposed of faulty item method, used to work until at least September, now cross-checking invoices and refusing to deal with claims when item purchased outside their website/Amazon

For google did you just put the return label on an envelope/bubble packet and send it back? Thinking about hitting this