Four Years of Service
Posts: 137
Threads: 8
RE: Random Philips info 08-28-2022, 02:44 PM
#31
just went through on there website for this and they asking for the return of the old one before they send the replacement... did you ftid it or do they send it regardless?
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Four Years of Service
Posts: 120
Threads: 0
RE: Random Philips info 08-28-2022, 03:56 PM
#32
Just to let you know, I tried Philips and they are not easy as they used to be. They will not ship a replacement TILL they get the old unit back.
(This post was last modified: 08-28-2022, 04:05 PM by ThracianDecius.)
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Five Years of Service
Posts: 256
Threads: 17
RE: Random Philips info 08-28-2022, 06:02 PM
#33
(08-28-2022, 03:56 PM)ThracianDecius Wrote: Just to let you know, I tried Philips and they are not easy as they used to be. They will not ship a replacement TILL they get the old unit back.
It depends on your excuse for not having the item. I hit them multiple times very recently, and was never asked for a pop or told to send the old one back. Disposed of fauly item has never failed me on this.
Got too many methods, I don't know which one to use today.
Five Years of Service
Posts: 256
Threads: 17
RE: Random Philips info 08-29-2022, 05:12 PM
#38
(08-29-2022, 02:08 AM)condor23 Wrote: (08-28-2022, 06:02 PM)BetterThings2 Wrote: (08-28-2022, 03:56 PM)ThracianDecius Wrote: Just to let you know, I tried Philips and they are not easy as they used to be. They will not ship a replacement TILL they get the old unit back.
It depends on your excuse for not having the item. I hit them multiple times very recently, and was never asked for a pop or told to send the old one back. Disposed of fauly item has never failed me on this.
what excuse did you use to get told to dispose of it yourself?
You can say you device overheated, and get creative from there.
Got too many methods, I don't know which one to use today.
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Four Years of Service
Posts: 1
Threads: 0
RE: Random Philips info 09-04-2022, 07:04 AM
#39
did Philips Toothbrush. They sent a replacement. The package actually said delivered and it legit didn't arrive. I called them again and they sent me an upgraded replacement. This would've been a double dip if the first package did actually arrive.