Three Years of Service
Posts: 296
Threads: 6
Questions about Wrong Item Received - WIR 11-05-2023, 04:42 PM
#1
Going to do a WIR for a non-amazon yet big company. (It's hard to use search because of the 3 character WIR).
2 questions:
I'm guessing I should order within a day, but not within 10min of eachother?
Is it okay that one of the orders has multiple items, as to increase the weight of the package to match the other? Of might this complicate things?
(both boxes will contain a very similar heavy item tho)
Just checking so I don't miss anything obvious.
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Three Years of Service
Posts: 296
Threads: 6
RE: Questions about Wrong Item Received - WIR 11-06-2023, 12:46 AM
#3
Yes the items are of a very similar weight. Within 50gr.
It's expensive clothing.
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Three Years of Service
Posts: 296
Threads: 6
RE: Questions about Wrong Item Received - WIR 11-08-2023, 12:00 PM
#4
The orders were made a few hours apart. They shipped one already, the other one not yet.
Do the orders have to be shipped same day for WIR to work? (Not amazon)
I think it would have increased success rate. Going to continue with it tho
(This post was last modified: 11-08-2023, 12:03 PM by Elsdebo.)
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Three Years of Service
Posts: 296
Threads: 6
RE: Questions about Wrong Item Received - WIR 11-11-2023, 08:04 PM
#6
I might be overthinking this. Man I wish Mothered could give some insight.
(This post was last modified: 12-30-2023, 01:40 PM by Elsdebo.)
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Three Years of Service
Posts: 296
Threads: 6
RE: Questions about Wrong Item Received - WIR 11-26-2023, 02:30 PM
#7
There were some complications but so far its slow progress. Such as 2 different boxes, and then deciding which one to use to send back the 'wrong' item.
And which returnpapers do you send back in a WIR? The papers of the wrong item, or those of the correct item?
Three Years of Service
Posts: 296
Threads: 6
RE: Questions about Wrong Item Received - WIR 11-28-2023, 01:19 PM
#10
This was a EU SE.
Swapping the labels makes a lot of sense.
The box complication: Expensive item was packaged with a non-standard box. The cheap one had a standard box.
Standard box for the return, as it would be more in line with the story.
Adding the wrong papers might break story.
(This post was last modified: 12-30-2023, 01:41 PM by Elsdebo.)
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