[Swoon]

I´m currently trying to SE a electric shaver from Philips with battery method, but they insist to return the product. Should I box them or there is any easier way ?
I already tried to send them the denial from the carrier denying the shipping of the damaged batteries, but they persist asking a return for repair.

[mothered]

Should I box them

What's the weight of the shaver?

I already tried to send them the denial from the carrier denying the shipping of the damaged batteries, but they persist asking a return for repair.

In that case, how are you supposed to return It?

Did you tell them that?

[Swoon]

Should I box them

What's the weight of the shaver?
585 Grams

I already tried to send them the denial from the carrier denying the shipping of the damaged batteries, but they persist asking a return for repair.

In that case, how are you supposed to return It?

Did you tell them that?

I told them that I wouldn't be able to return it because the denial of the carrier, they persist to book a hour so the carrier come to my home to collect the defective product.

[mothered]

[quote="mothered" pid='1252814' dateline='1684402704']
585 Grams

Not too heavy.

Only minimal dry Ice Is needed.

I told them that I wouldn't be able to return it because the denial of the carrier, they persist to book a hour so the carrier come to my home to collect the defective product.

The driver may notice signs of tampering/Inconsistencies on collection - which will Instantly make you liable.

Opt for another carrier.

[Swoon]

[quote="mothered" pid='1252814' dateline='1684402704']
585 Grams

What is the dry ice method? returning dry ice ?

I told them that I wouldn't be able to return it because the denial of the carrier, they persist to book a hour so the carrier come to my home to collect the defective product.

The driver may notice signs of tampering/Inconsistencies on collection - which will Instantly make you liable.

Opt for another carrier.

what do u mean by tampering/Inconsistencies on collection?
I told them that I can return the product by sending it with a carrier instead of the carrier collecting it at my house because of my busy schedule, but when I showed the denial of shipping they refused and insisted to collect the product.
Should I just try other method? If yes, which? Thank u for ur time sir

[mothered]

what do u mean by tampering/Inconsistencies on collection?

You're boxing the return, correct?

[Swoon]

what do u mean by tampering/Inconsistencies on collection?

You're boxing the return, correct?

That was my only option, I think, but don´t know.

[mothered]

what do u mean by tampering/Inconsistencies on collection?

You're boxing the return, correct?

That was my only option, I think, but don´t know.

Well, that answers your previous question.