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AbuAhmed911 Offline
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PayPal SE UK 10-30-2023, 12:08 AM #1
Hi, I bought shoes from Nike around a month ago and tried doing DNA but the tracking ID shows a picture so they didn't refund it. I paid thru PayPal though and I started a case with them and a couple days ago I received a message saying they wont be refunding it due to Nike sending them the tracking ID.

is there anything I can do
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InternetRockStar Offline
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RE: PayPal SE UK 10-30-2023, 01:13 AM #2
(10-30-2023, 12:08 AM)AbuAhmed911 Wrote: Hi, I bought shoes from Nike around a month ago and tried doing DNA but the tracking ID shows a picture so they didn't refund it. I paid thru PayPal though and I started a case with them and a couple days ago I received a message saying they wont be refunding it due to Nike sending them the tracking ID.

is there anything I can do

I don't think so.

With PayPal I think they always side with the tracking no matter what

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Roadman Offline
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RE: PayPal SE UK 10-30-2023, 09:35 AM #3
Contact paypal and tell them the parcel arrived empty. Ask for your case to be appealed. If your pp account is clean they should approve your refund, but this is a one time sort of thing so don't assume you can keep on doing this.

If pp asks for a PR, file one.

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InternetRockStar Offline
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RE: PayPal SE UK 10-30-2023, 11:43 AM #4
(10-30-2023, 09:35 AM)Roadman Wrote: Contact paypal and tell them the parcel arrived empty. Ask for your case to be appealed. If your pp account is clean they should approve your refund, but this is a one time sort of thing so don't assume you can keep on doing this.

If pp asks for a PR, file one.

Pr for shoes?

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