[Pudada]

I understand their INR policy and certainly agree with what you've stated based on general terms.

In your case however, you've received the package but not the Item (enclosed) hence under the circumstances, It renders their tracking/GPS records Irrelevant. The package was delivered, but Its Item wasn't, which essentially falls In PayPal's INR policy.

Ahhh I see, will it impact my case that the PayPal advisor changed it to a ISNAD?
To be honest, I feel like they can’t refuse it, simply cos of the photo evidence.

Thanks for all your info!