RE: Oakley Frames DNA 3/18/23 03-18-2023, 07:57 PM
#3
(03-18-2023, 06:00 PM)Spatialize Wrote: I claimed EB yesterday and this was the email I had gotten today:
"Hello [name]
Thank you for contacting us regarding your recent order. I'm sorry for the inconvenience. We have received your refund request.
Please allow 5-7 business days for the refund to be processed and for your financial institution to update your account accordingly.
Please contact us if you have any additional questions or concerns.
Again, I apologize for the inconvenience. Thank you for contacting Oakley. Have a great day!
Best regards,
Elaine Y.
OAKLEY, INC."
>Not officially done yet, as refund hasn't gone in. We will be looking forwards to that
>Fresh account
>Total cost, $257
Nice one. Congratulations on the success! You contacted them via email? Did it only take the one email to get this response, or did you have a bit of back and forth with them?
(03-18-2023, 06:49 PM)koohiiwonomimasu69 Wrote: Did you do EB or DNA?
I tried DNA on them last week and it worked flawlessly, money went in later than they said it would, but the refund went in in the end. $300ish
How long did it take from order to refund? Did you email them or what? Was the communication elaborate or minimal?
(This post was last modified: 03-18-2023, 07:59 PM by Ashitbag.)




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