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+--- Thread: Oakley Frames DNA 3/18/23 (/Thread-Oakley-Frames-DNA-3-18-23)
Oakley Frames DNA 3/18/23 - Spatialize - 03-18-2023
I claimed EB yesterday and this was the email I had gotten today:
"Hello [name]
Thank you for contacting us regarding your recent order. I'm sorry for the inconvenience. We have received your refund request.
Please allow 5-7 business days for the refund to be processed and for your financial institution to update your account accordingly.
Please contact us if you have any additional questions or concerns.
Again, I apologize for the inconvenience. Thank you for contacting Oakley. Have a great day!
Best regards,
Elaine Y.
OAKLEY, INC."
>Not officially done yet, as refund hasn't gone in. We will be looking forwards to that
>Fresh account
>Total cost, $257
RE: Oakley Frames DNA 3/18/23 - koohiiwonomimasu69 - 03-18-2023
Did you do EB or DNA?
I tried DNA on them last week and it worked flawlessly, money went in later than they said it would, but the refund went in in the end. $300ish
RE: Oakley Frames DNA 3/18/23 - Ashitbag - 03-18-2023
(03-18-2023, 06:00 PM)Spatialize Wrote: I claimed EB yesterday and this was the email I had gotten today:
"Hello [name]
Thank you for contacting us regarding your recent order. I'm sorry for the inconvenience. We have received your refund request.
Please allow 5-7 business days for the refund to be processed and for your financial institution to update your account accordingly.
Please contact us if you have any additional questions or concerns.
Again, I apologize for the inconvenience. Thank you for contacting Oakley. Have a great day!
Best regards,
Elaine Y.
OAKLEY, INC."
>Not officially done yet, as refund hasn't gone in. We will be looking forwards to that
>Fresh account
>Total cost, $257
Nice one. Congratulations on the success! You contacted them via email? Did it only take the one email to get this response, or did you have a bit of back and forth with them?
(03-18-2023, 06:49 PM)koohiiwonomimasu69 Wrote: Did you do EB or DNA?
I tried DNA on them last week and it worked flawlessly, money went in later than they said it would, but the refund went in in the end. $300ish
How long did it take from order to refund? Did you email them or what? Was the communication elaborate or minimal?
RE: Oakley Frames DNA 3/18/23 - Spatialize - 03-18-2023
(03-18-2023, 06:49 PM)koohiiwonomimasu69 Wrote: Did you do EB or DNA?I claimed EB as stated above
I tried DNA on them last week and it worked flawlessly, money went in later than they said it would, but the refund went in in the end. $300ish
(03-18-2023, 07:57 PM)Ashitbag Wrote:Like I said, it is not officially finished yet as I am still waiting for the refund to come in.(03-18-2023, 06:00 PM)Spatialize Wrote: I claimed EB yesterday and this was the email I had gotten today:
"Hello [name]
Thank you for contacting us regarding your recent order. I'm sorry for the inconvenience. We have received your refund request.
Please allow 5-7 business days for the refund to be processed and for your financial institution to update your account accordingly.
Please contact us if you have any additional questions or concerns.
Again, I apologize for the inconvenience. Thank you for contacting Oakley. Have a great day!
Best regards,
Elaine Y.
OAKLEY, INC."
>Not officially done yet, as refund hasn't gone in. We will be looking forwards to that
>Fresh account
>Total cost, $257
Nice one. Congratulations on the success! You contacted them via email? Did it only take the one email to get this response, or did you have a bit of back and forth with them?
(03-18-2023, 06:49 PM)koohiiwonomimasu69 Wrote: Did you do EB or DNA?
I tried DNA on them last week and it worked flawlessly, money went in later than they said it would, but the refund went in in the end. $300ish
How long did it take from order to refund? Did you email them or what? Was the communication elaborate or minimal?
As far as the SE goes, here is a small conversational mirror;
-Hi How are you?
-I had gotten a chance to open my box, but upon further inspection I noticed that the frames werent in the case!
-This is odd, I have never experienced such an error with Oakley, is there anything you can do?
They would probably ask if you want a replacement, but I said that I had ordered a 2nd pair, and that I would just ask for a refund since I am not deciding on the se'd pair.
Or just DNA it.
RE: Oakley Frames DNA 3/18/23 - mothered - 03-19-2023
The refund has obviously been approved, but the SE Is not considered a success until the funds have cleared Into your account.
RE: Oakley Frames DNA 3/18/23 - Spatialize - 03-20-2023
(03-19-2023, 03:00 AM)mothered Wrote: The refund has obviously been approved, but the SE Is not considered a success until the funds have cleared Into your account.
"
You were refunded $233.63 by Oakley
"
Nice! Too easy
RE: Oakley Frames DNA 3/18/23 - Ashitbag - 03-20-2023
(03-20-2023, 06:16 PM)Spatialize Wrote:(03-19-2023, 03:00 AM)mothered Wrote: The refund has obviously been approved, but the SE Is not considered a success until the funds have cleared Into your account.
"
You were refunded $233.63 by Oakley
"
Nice! Too easy
Didn't you pay $257? Did they subtract the price of the case?
RE: Oakley Frames DNA 3/18/23 - Spatialize - 03-20-2023
(03-20-2023, 08:05 PM)Ashitbag Wrote:(03-20-2023, 06:16 PM)Spatialize Wrote:(03-19-2023, 03:00 AM)mothered Wrote: The refund has obviously been approved, but the SE Is not considered a success until the funds have cleared Into your account.
"
You were refunded $233.63 by Oakley
"
Nice! Too easy
Didn't you pay $257? Did they subtract the price of the case?
Ohhh my bad apologies, the glasses themselves were $257 but they came with a discount so $203 plus tax and speed shipping totaled $233 so I didnt lose a penny and I also got fast delivery
RE: Oakley Frames DNA 3/18/23 - Connor27 - 03-20-2023
Is this a international company?
RE: Oakley Frames DNA 3/18/23 - Spatialize - 03-20-2023
(03-20-2023, 08:31 PM)Connor27 Wrote: Is this a international company?It has headquarters in different countries I assume, but it owned by parent company Luxottica Group
https://www.luxottica.com/en/eyewear-brands
They own major brands like Armani, Oakley, Sunglass Hut, Ray Ban...
So any SE to those will probably yield similar results